Delegated Admin - denied access to CSAM Portal due to permissions

[Added Solucoes]

I have a dicussion opened with Jarret Pomeroy from Cisco, where originally ask for add my user´s company (partner company) as CBR ADMIN for customer beacuse originally Delegated Admin could not. 

Jarret is not responding, so I am asking help here.

Due to Cisco confusion, they removed Delegated Admin user and added as CBR Admin as result Delegated Admin has access denied to CSAM PORTAL.

I would like to ask your help in order to fix this.

Thanks.

Luciano.

[Supriya Patel]

Hi,

Let me assist you on this one.

Could you please update me in private message on below information?

DA CCOID that was removed:

Customer company name:

CBR user CCOID that you want to add to customer company:

Partner company name:

Contract between customer and partner:

Thanks,
Supriya

[Supriya Patel]

HI,

I have updated you via private message. Please do update me if you have any question.

Please reach out to account team for related update.

Thanks,
Supriya