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Beginner

SMARTNET Questions

Hello,

 

I have a few questions regarding our smartnet portal.

 

Right now, I have reports scheduled to run on a weekly basis, but only my manager receives the alerts via email.  Is there a way to add an additional email to receive these reports?

 

The next question I have would be that a team within my company would like to use the smartnet portal as well for customer demos.  Is there a way to segregate their access to all of my team's data that was collected?

3 REPLIES 3
Beginner

Re: SMARTNET Questions

Hello,

 

Can someone please assist?

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Cisco Employee

Re: SMARTNET Questions

Hi Ric,

For the second question take a look at the Network Segmentation How To Video (https://www.cisco.com/c/en/us/support/services/sntc-portal/video-resources.html) . This will give you some ways to restrict access to different data views. Alternatively you could create a new inventory and restrict access at the inventory level for specific users.

Regards, Tim

 

Cisco Employee

Re: SMARTNET Questions

HI Ric,

 

For first question, this functionality is for individual user assigned to portal can schedule given alert report.

 

Thanks,
Supriya

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