Hello people. My client is trying to access the CSAM portal. But you are receiving the following message from the image below. We try to access the following links as well.https://cdceb-prod.cloudapps.cisco.com/csam/https://cdceb.cloudapps.cisco.com/...
In the Request API access form, I am selecting my newly-created application. Party ID field appears to search, then I get "Cannot obtain Party Id information, please try again later or with a different application." I tried again later. I deleted the...
I did a csv file import for a customer of some spare devices and gave them unique hostnames of spare-1, spare-2 and so on. However, I gave them all the same IP address of 1.1.1.1. That was probably the cause of my issue. The upload worked, but it ...
Hey everyone,I have a customer that is having trouble granting us CBR access. We have contracts with them, and we have tried different browsers as well as clearing the cache. Please assist, thank you!
We've just discovered that a customer's core Nexus 7010 device has an LDoS date of 8/31/19. The SNTC portal is not showing this date, but does show the date on the modules for the device. I thought maybe it was just a glitch in this last upload, bu...
Hello, I am having trouble accessing SNTC and need to reassign my DA. Thank you,Josh
Hi, I receive a e-mail notification everytime I generate a report from a "Dashboard", but I don't wanna these e-mails, it's annoying to receive them, these e-mails started to came a few months ago, before that I wasn't receiving them when generated ...
Hey everyone,I have a customer that has been having CSAM access issues with the portal. They cannot access it and their DA has left the company as well. Please assist. Thank you.
Setting up new installation and getting the following Error on upload: "Internal Server Error" Have generated the Certificate a number of times and checked firewall rules to permit all Cisco IPs required for upload of data. Could this be a bug as I h...
Hi Our customer is coming up against an issue upong configuration of a Cisco Smart Collector, CSPC. Can anyone help? – I seem to have hit a brick wall with the setup. The documentation I have seen says to enable some protocols, which I have done – no...
Serial numbers are not showing up in the SNTC. I do see the serial numbers in the CSPC and can confirm this data is collected via the "ENTITY-MIB_entPhysical" dataset in the collection profile. Currently running version 2.8.1.5 and this is a fairly r...
I am looking for help with uploading from CSPC to SNTC. My issue started after upgrading from 2.7 to 2.8. When I looked in the Services connection I did not see anything new for a couple of days in upload processing. When I looked in CSPC under Job R...
I have been having issues uploading data for months. I got an email yesterday regarding the Bug CSCvq39919 and that it is resolved now. I do have a comma and a period in my Customer Name, so it seems like it is related. I upgraded my collector to 2.8...
I have a data collection profile created When I go to create a upload profile a collection profile is required from the pull down but the pull downs are blank.and therefore I cannot create profile and or upload my data System has also been stuck in ...
