11-30-2018 01:27 AM
Hi,
I just acquired my first cisco SF300-24PP, the first thing I did was download a new version of the firmware that I installed without errors, but after restarting I no longer have access to the router
Cordially
11-30-2018 03:42 AM
Did you save the configuration before upgrading to new code ?
connect console cable and see is the device boot properly and what configuration it has now.
11-30-2018 04:57 AM
thank you for your reply
I delivered the initial version of the firm via cable serial but the problem persists.
Cordially
11-30-2018 05:26 AM
can you more elaborate this problem
"I delivered the initial version of the firm via cable serial but the problem persists."
11-30-2018 07:36 AM
11-30-2018 10:48 AM
11-30-2018 12:11 PM
You need contact TAC for RMA i guess for the problem you reported. is that working before upgrade ?
below thread help you.
https://community.cisco.com/t5/small-business-switches/fatal-error-on-cisco-sg300-10mpp/td-p/2881507
11-30-2018 12:34 PM
Yes the switch is new I got to know and start configuring it unfortunately I I made the decision to update when restarting the switch I no longer have access ..
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