SF300-48p static IP address for Vlan

[andrewke01]

I am trying to set a static IP address to a vlan on a SF300-48p with no success.

When I set the IP address for the vlan I lose connection to the switch from the GUI (also tried with CLI SSH & the same thing happens). It is necessary to reset switch to connect via GUI/CLI again.

Trying to keep it simple:-

Vlan management -> Vlan settings -> Vlan 10 (enabled in popup, disabled on main page)

IP configuration -> IPv4 interface -> Add Vlan 10 -> Static IP 192.168.10.254 -> Mask 255.255.255.0

Apply -> connection lost & switch reset required.

Tried with Firmware versions: 1.2.7.76/1.3.7.18 /1.4.0.88/14.1.15

Boot version: 1.3.5.06

Tried with various combinations:

Ports to Lan -> none

Ports to Lan ->Interface FE1 access mode / vlan 10 untagged

Ports to Lan ->Interface FE1 trunk mode /vlan 10 tagged

Ports to Lan -> Interface FE1 trunk mode /vlan 10 untagged

Note Vlans can be added if IP address type is set to dynamic.

Any help would be much appreciated.

[balaji.bandi]

Can you please confirm is the device in L3 Mode

https://www.cisco.com/c/en/us/support/docs/smb/switches/cisco-small-business-300-series-managed-switches/smb5073-switching-to-layer-3-mode-on-the-sf-sg-300-series-switches.html#:~:text=Switching%20to%20Layer%203%20Mode%20using%20the%20GUI&text=Log%20...

[andrewke01]

Yes - device is in L3 mode

[balaji.bandi]

thank you, then it is strange, can you able to post the screenshot and error you get.

[andrewke01]

There is no error message - nothing in the log files.

The popup window where you set vlan id & IP address etc. just becomes unresponsive & I have to click the "X" to close.

The main window comes up with "no internet access" after clicking refresh.

Reset the switch,  reload browser & then login prompt page comes back.

[balaji.bandi]

is this only VLAN available in the Switch? or do you have VLAN 1 also present?

[andrewke01]

Yes - Vlan 1 is set as default (192.168.1.254)

I have reset everything back to factory defaults.

[Kooriatel]

Did you manage to fix this.

Can you post the full output of sh run?

[andrewke01]

This is it - about as basic as it can get....

switch0b6d46#sho running-config
config-file-header
switch0b6d46
v1.4.11.5 / R800_NIK_1_4_220_026
CLI v1.0
set system mode router

file SSD indicator encrypted
@
ssd-control-start
ssd config
ssd file passphrase control unrestricted
no ssd file integrity control
ssd-control-end cb0a3fdb1f3a1af4e4430033719968c0
!
vlan database
vlan 10
exit
voice vlan oui-table add 0001e3 Siemens_AG_phone________
voice vlan oui-table add 00036b Cisco_phone_____________
voice vlan oui-table add 00096e Avaya___________________
voice vlan oui-table add 000fe2 H3C_Aolynk______________
voice vlan oui-table add 0060b9 Philips_and_NEC_AG_phone
voice vlan oui-table add 00d01e Pingtel_phone___________
voice vlan oui-table add 00e075 Polycom/Veritel_phone___
voice vlan oui-table add 00e0bb 3Com_phone______________
bonjour interface range vlan 1
hostname switch0b6d46
username andrew password encrypted 5acf3fbe66364c08cc660b37ec883a0da5f8621f privilege 15
ip ssh server
!
interface vlan 10
name Test
!
interface fastethernet1
switchport mode access
switchport access vlan 10
!
interface fastethernet2
switchport mode access
switchport access vlan 10
!
interface fastethernet3
switchport mode access
!
interface fastethernet4
switchport mode access
!
interface fastethernet5
switchport mode access
!
interface fastethernet6
switchport mode access
!
exit

Thanks

[Sujoy Paria · Accepted solution]

Hi Andrew,

Please refer the below mentioned video link and try that once in your scenario, I hope that will help.

https://www.youtube.com/watch?v=2IQeKNEqt2U&list=PLB4F91009260AB3D7&index=17&t=0s

Note: Please keep a good known configuration back-up of the switch before changing any configuration.

[andrewke01 · Accepted solution]

Thanks Sujoy - it worked.

[Sujoy Paria]

Great!