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2851 bad memory block

Infuscomus
Level 1
Level 1

I had some strange crashes recently on a 2851.

When checking the crash logs I have found that the crash is due to a Address Error (load or instruction fetch) exception.

The exception happens at the same address every time.

Is there a way to isolate that memory block from active memory / to mark it as unusable so the system will no longer try to read from it ?

Is the memory module on the 2851 replaceable or is soldered into the MB ?

 

1 Accepted Solution

Accepted Solutions

johnlloyd_13
Level 9
Level 9

hi,

no you can't isolate/disable the memory block and refrain the router from using it.

the memory stick is replaceable on its DIMM expansion slot:

http://www.cisco.com/c/en/us/td/docs/routers/access/2800/hardware/installation/guide/hw/10_hw.html#wp1026137

http://www.cisco.com/c/en/us/td/docs/routers/access/2800/hardware/installation/guide/hw/01_hw.html#wp1037629

 

but before you do that, i would suggest to open a TAC case, if still under contract, to properly diagnose that it's indeed a bad memory/RAM problem.

View solution in original post

1 Reply 1

johnlloyd_13
Level 9
Level 9

hi,

no you can't isolate/disable the memory block and refrain the router from using it.

the memory stick is replaceable on its DIMM expansion slot:

http://www.cisco.com/c/en/us/td/docs/routers/access/2800/hardware/installation/guide/hw/10_hw.html#wp1026137

http://www.cisco.com/c/en/us/td/docs/routers/access/2800/hardware/installation/guide/hw/01_hw.html#wp1037629

 

but before you do that, i would suggest to open a TAC case, if still under contract, to properly diagnose that it's indeed a bad memory/RAM problem.

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