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2960X Switch Web GUI text and character issues

rogalskij
Beginner
Beginner

We have several Cisco 2960X switches of varying models all with the same GUI problem.  At the top of the GUI on the status bar, the information doesn't render correctly and instead displays variables and characters.  This is happening to all of the 2960X switches we have.  It isn't affecting switching, but is rather annoying and is something we would like to see fixed.  Does anyone have a fix for this?  We tried updating the firmware and rebooting the switches but to no avail.  Low priority, but if anyone has a fix or suggestion we would greatly appreciate it.  Thank you much!

 

 

GUI issue is shown in the screenshot below.  As you can see the variables never get populated:

 

GUI_Error.jpg

8 REPLIES 8

Reza Sharifi
Hall of Fame Expert Hall of Fame Expert
Hall of Fame Expert

Is this an issue with only one type of browser or all? Is Java software up-to-date on the device accessing the switches?

 

HTH

rogalskij
Beginner
Beginner

I tried both Firefox and Chrome and both displayed the same issue.  We don't have Java at all on our campus machine anymore.  Do the web interfaces in Cisco switches require Java to operate?

get palemoon browser and test it.

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Leo Laohoo
VIP Community Legend VIP Community Legend
VIP Community Legend

It is a browser issue. 

Use a very old browser version and everything should be fine.

Georg Pauwen
VIP Master VIP Master
VIP Master

Hello,

 

can you post the output of what is in your /html directory ?

 

2960X#cd html
2960X#dir

When I try to get to that directory it claims there isn't one:

 

%Error in getting status for flash:/html (No such file or directory)

Found it, was one directory down.  Results are:

 

Directory of flash:/c2960x-universalk9-mz.152-7.E5/html/

11 -rwx 143 Mar 20 2022 16:45:57 -04:00 version.js
12 drwx 1024 Mar 20 2022 16:45:57 -04:00 utils
69 drwx 512 Mar 20 2022 16:46:03 -04:00 tests
73 drwx 512 Mar 20 2022 16:46:03 -04:00 resources
136 drwx 512 Mar 20 2022 16:46:52 -04:00 onlinehelp
137 drwx 5632 Mar 20 2022 16:46:52 -04:00 odm
209 drwx 1024 Mar 20 2022 16:46:55 -04:00 nls
218 drwx 512 Mar 20 2022 16:47:08 -04:00 macros
220 -rwx 5845 Mar 20 2022 16:47:08 -04:00 logout.html
221 drwx 1024 Mar 20 2022 16:47:08 -04:00 lib
288 drwx 512 Mar 20 2022 16:48:30 -04:00 js
291 -rwx 8229 Mar 20 2022 16:48:31 -04:00 index.html
292 drwx 2048 Mar 20 2022 16:48:31 -04:00 features
435 -rwx 17876 Mar 20 2022 16:49:02 -04:00 express-setup.html
436 -rwx 17876 Mar 20 2022 16:49:02 -04:00 express-setup.htm
437 drwx 1024 Mar 20 2022 16:49:03 -04:00 day0
496 -rwx 566 Mar 20 2022 16:49:15 -04:00 config.js
497 -rwx 13832 Mar 20 2022 16:49:15 -04:00 app.js

marce1000
VIP Mentor VIP Mentor
VIP Mentor
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