3560 power Unavail

[Kashish_Patel]

I see this output on a 3560-48PS switch running c3560-ipservicesk9-mz.122-55.SE4.bin

sw1.sv.shaw.net#sh env all

FAN is OK

TEMPERATURE is OK

SW  PID                 Serial#     Status           Sys Pwr  PoE Pwr  Watts

--  ------------------  ----------  ---------------  -------  -------  -----

1  Built-in                                         Unavail

SW  Status          RPS Name          RPS Serial#  RPS Port#

--  -------------   ----------------  -----------  ---------

1   Active          <>

I also see this in the logs:

Oct 11 03:34:51: %PLATFORM_ENV-1-PWR: Internal power supply not supplying power

But IP phones etc are getting power and switch seems to function okay and reachable. Is it something to worry about?

[Naveen Venkateshaiah]

HI Kashish,

Are you using RPS here?

And what is the IOS you are running on this switch.

Regards,

Naveen

[Arumugam Muthaiah]

Hi Kashish,

The output of 'show env all' shows that the RPS is available and internal power is unavailable. So currently the device must be running on RPS

If internal power has short hit, device can't switch back to internal supply while power restored and start using external power. To fix the issue, you need to disconnect external power to normalize the status.

Regards,

Aru

*** Please rate if the post is useful ***