4500X shutdown automatically

[sudeesh12]

Dear all,

After booting the 4500-X switch showing the below message  and the switch shutdown automatically .

Anyone knows the solution for this issue ? 

Press RETURN to get started!

*Feb 26 23:10:33.922: %C4K_IOSSYS-6-IMAGELEVEL: Supervisor booting in image level 'entservices'
*Feb 26 23:11:06.065: %C4K_IOSMODPORTMAN-2-MODULESHUTDOWNTEMP: Module 1 Sensor Air inlet temperature is at or over shutdown threshold - current temp: 191C, shutdown threshold: 70C
*Feb 26 23:11:20.096: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
*Feb 26 23:11:22.004: %C4K_IOSMODPORTMAN-6-MODULEONLINE: Module 1 (WS-C4500X-32 S/N: JAE202603EQ Hw: 2.0) is online
*Feb 26 23:11:25.459: %SYS-5-LOG_CONFIG_CHANGE: Buffer logging: level debugging, xml disabled, filtering disabled, size (64000)
*Feb 26 23:11:25.495: %SYS-6-CLOCKUPDATE: System clock has been updated from 23:11:25 UTC Tue Feb 26 2019 to 03:11:25 GST Wed Feb 27 2019, configured from console by console.
*Feb 26 23:11:26.044: %SYS-5-CONFIG_I: Configured from memory by consoleSystem has been configured

[Deepak Kumar]

Hi,

Please share the Switch inventory output and IOS version information. We noticed this may a bug in the IOS. 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCul13858/?rfs=iqvred

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCto86005/?rfs=iqvred

But if there is really an Air/cooling issue then check your cooling system or air flow of the switch.

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst4500/12-2/54sg/system/messages/sem_54sg/emsg.html

Explanation    The module temperature is above the shutdown threshold. If some action is not taken immediately to cool down the module then the module will be shut down to prevent damage to hardware.
Recommended Action    Try removing and reinserting the module. If the problem persists, replace the card

Regards,

Deepak Kumar

[balaji.bandi]

Sure agree with other post, check your DC environment, make sure you have controlled temparature in the temparature for these device to work optimally, if not you will have malfunction of hardware or failure of hardware due to heat.

Do you have climate monitor system in place ?

[Leo Laohoo]

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@sudeesh12 wrote:

*Feb 26 23:11:06.065: %C4K_IOSMODPORTMAN-2-MODULESHUTDOWNTEMP: Module 1 Sensor Air inlet temperature is at or over shutdown threshold - current temp: 191C, shutdown threshold: 70C

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I think this is self-explanatory.

[marce1000]

 - Get a cooler!
 M.