9200 upgrade fail because ssh got disconnected

[nashhkazank]

Today I was upgrading remotely a 9300 IOS XE but suddenly while I was waiting after the command:

install add file flags:file active commit

There it was a disconnection for 1 minute with the ssh session and the Switch didn’t display the wizard again.

I know after that command always ask for a reload.

I have tried to use the “install” command to get a new installation but doesn’t work. Everytime I tried to use the install command display this error:

File cannot start new install. Operation is already running.

On flash: there are the pkg files of the new IOS, but it seems the switch always see the installation process running.

¿Is there a way to break the process? Or a trick to display the wizard?

[Reza Sharifi]

This type of operation should not be done remotely. It is best to have a maintenance window, connect to the switch via the console, perform the upgrade, and reload the switch.

HTH

[Leo Laohoo]

Post the complete output to the following command: 

more flash:packages.conf | begin rp_boot

[linoytu]

I was upgrading the IOS XE but suddenly I got disconnected from the ssh session, I just had sent the command “install asd active file flash: … commit”

It close the wizard to ask me for the reload and now when I try to use the “install” command always tell me that there is a process running.

I don’t want to reload because when we try to make all the steps again we rewrite the package.conf so I think now it is in blank.

[marce1000]

 - You can not terminate or kill the install process as such ; try other ssh session for reload or else force reload with power cycle (e.g.)

 M.