12-01-2022 03:47 AM
Hi,
can anyone please help to get this issue fixed, I have C6807-XL Modular Switch, and trying to make them single unit however, SW-B is working fine, and SW-A is not working properly, when I finish the VSS configurations on SW-A it required reload. after reload switch went into rommon mode and I have to putt the 'Rommon 1> boot' manually to make the both line cards up. Line card 3 works automatically sometime, but line card 4 will always required boot command.
when the line card finishes the boot process it came up with normal router, and when we reload the switch again it requires the manual boot command to get up and work normal, after this switch is out of the configurations that I configured very recently.
*Jan 1 02:58:03.591: % Secondary config IOCTL failed
Warning: The nvram is either corrupted or uninitialized. Initialize the nvram by executing the command 'erase /all nvram:' after bootup.
anyone please help will be thankful for the sincere advice.
thanks!
12-01-2022 03:55 AM
The Supervisor Card is a Sup6T and the IOS version is 15.5(1)SY4.
Did anyone perform the FPGA upgrade on the Supervisor card?
12-01-2022 05:31 AM
Hi,
Leo, thanks for the comment.
am not sure if FPGA Upgrade is done or not before. please advice what can I do to fix the issue ?
12-01-2022 01:49 PM
@Muhammadnawaz wrote:****************************************************************** ****************************************************************** ************************ !! UPDATE REQUIRED !! ************************ Critical firmware upgrade available for Module: 1. Please refer Software release documentation for more information. ****************************************************************** ******************************************************************
During the bootup, does this error message show up in the logs?
12-02-2022 02:46 AM
Hi Leo,
thanks again for your time, yes following output we see during the bootup process...
Initializing and starting the background process
Initializing and starting the background process
Jan 1 00:00:19.443: %C6K_PLATFORM-DFC1-2-CRITICAL_FPGA_UPGRADE:
******************************************************************
******************************************************************
************************ !! UPDATE REQUIRED !! ************************
Critical firmware upgrade available for Module: 1.
Please refer Software release documentation for more information.
******************************************************************
******************************************************************
Jan 1 00:00:44.039: DFC1: Currently running ROMMON from S (Gold) region
Jan 1 00:00:45.123: %SYS-DFC1-5-RESTART: System restarted --
Cisco IOS Software, c4lc_s6t Software (c4lc_s6t-SP-M), Version 15.5(1)SY4, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2019 by Cisco Systems, Inc.
Compiled Mon 02-Sep-19 08:38 by prod_rel_team
12-02-2022 03:00 AM
Let me translate what that error message says: Line card in slot 1 is "disabled" because manual FPGA upgrade required to line card in slot 1.
You know what the command is to perform the manual FPGA upgrade.
12-02-2022 03:06 AM
@Leo Laohoo I am afraid to say don't know the procedure of the FPGA cause am doing this first time, however if you have steps to perform specifically in this case please share with me I will follow that one. thank you.
12-02-2022 03:26 AM
@Muhammadnawaz wrote:
@Leo Laohoo I am afraid to say don't know the procedure of the FPGA cause am doing this first time, however if you have steps to perform specifically in this case please share with me I will follow that one. thank you.
I have already provided the command to perform the manual FPGA upgrade in your previous thread (LINK). Did anyone bother reading it?
12-03-2022 01:37 AM
Hi @Leo Laohoo
I follow the procedure of FPGA you recommended, but its fail when I run the following commands, and do you why Module 4 went into rommon mode and I have to command boot to bring it back. is there any solution please ?
as switch is not in VSS mode yet so I follow the commands pattern written for non VSS switch.
upgrade winters-flash slot 1 bundled-image gold
upgrade winters-flash slot 1 bundled-image
hw-module module 1 reset
Router#upgrade winters-flash slot 1 bundled-image gold
Router#upgrade winters-flash slot 1 bundled-image gold
You are about to upgrade FPGA. Module will go for reset.
There is risk of losing VSL/RSL links during upgrade.
Image upgrade will take few minutes.
Do not power-cycle / reload / remove the module during upgrade.
Are you sure to proceed?[confirm]
Update process complete. Result: FAIL
Router#
Router#
Router#
Router#
Router#
Jan 1 00:37:54.503: DFC1: Error: the write in progress.
erase_winters_flash() Spi is still writing
Error couldn't Erase flash
12-03-2022 02:08 AM
Here is the output when I have to enter the boot command after reload or power up of the switch.
rommon 1 > boot
#Booting s6t64-adventerprisek9_npe-mz.SPA.155-1.SY4.bin ...
#########################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################
ELF image verification PASSED
Self extracting the image... [OK]
Self decompressing the image : ############################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################ [OK]
Restricted Rights Legend
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subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
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Cisco IOS Software, s6t64 Software (s6t64-ADVENTERPRISEK9_NPE-M), Version 15.5(1)SY4, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2019 by Cisco Systems, Inc.
Compiled Mon 02-Sep-19 08:40 by prod_rel_team
Warning: The nvram is either corrupted or uninitialized. Initialize the nvram by executing the command 'erase /all nvram:' after bootup.
This is a VSS capable switch.
VSL ports can be configured in slot: 3
*Jan 1 00:30:58.739: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.
*Mar 1 00:00:02.543: %PRST_IFS-3-GENERAL: persistent media IFS general error: Open Read - can't open nvram:persistent-data errno is 11
*Jan 1 00:30:15.999: %VS_PARSE-3-MISMATCH: Unable to open STARTUP-CONFIG
*Jan 1 00:30:15.999: %KEYSTORE-3-IFS_OPEN_R: Failed to open file "nvram:/private-KS1" for reading software keystore. (Resource temporarily unavailable)
Firmware compiled 02-Sep-19 08:39 by binugopa Build [26112]
*Jan 1 00:30:58.739: %PFREDUN-6-STANDBY: Initializing as STANDBY processor for this switch
*Jan 1 00:30:59.471: %SYS-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.
*Jan 1 00:31:01.355: STBY: Force standby supervisor as a DFC-only
*Jan 1 00:31:01.611: %PFREDUN-STBY-6-STANDBY: Initializing for SSO mode in Default Domain
If the CLI command 'erase /all nvram:' has not been run or did not complete successfully, please run 'erase /all nvram:' to re-format the device.
nvfs_ifs_ioctl:Nvram device needs a reformat. Please run erase /all nvram: to format the device
nvfs_ifs_ioctl:Nvram device needs a reformat. Please run erase /all nvram: to format the device
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USB high speed device - Port:0
Cisco C6807-XL ( Intel(R) Core(TM) i3-3227U CPU @ 2.50GHz ) processor (revision ) with 2879450K/524288K bytes of memory.
Processor board ID FGE23416478
Processor signature 0xA9060300
Last reset from s/w reset
1 Virtual Ethernet interface
1 Gigabit Ethernet interface
32 Ten Gigabit Ethernet interfaces
4 Forty Gigabit Ethernet interfaces
3735536K bytes of USB Flash bootdisk (Read/Write)
Press RETURN to get started!
*Jan 1 00:33:31.663: STBY: % SNMP ID Persistence Error : Unable to open file : Resource temporarily unavailable
*Jan 1 00:33:35.775: STBY: ACT2 Library Version: 1.3.2
*Jan 1 00:33:51.087: %C6K_PLATFORM-STBY-4-CONFREG_BREAK_ENABLED: The default factory setting for config register is 0x2102.It is advisable to retain 1 in 0x2102 as it prevents returning to ROMMON when break is issued.
*Jan 1 00:33:54.803: %USBFLASH-STBY-5-CHANGE: bootdisk has been inserted!
*Jan 1 00:33:54.803: %USBFLASH-STBY-5-CHANGE: bootdisk Initialization in progress. Do not remove until initialization complete.
*Jan 1 00:34:18.471: %USBFLASH-STBY-5-CHANGE: bootdisk Initialization complete.
*Jan 1 00:35:14.747: %DIAG-STBY-6-RUN_MINIMUM: Module 3: Running Minimal Diagnostics...
*Jan 1 00:35:41.179: %DIAG-STBY-6-DIAG_OK: Module 3: Passed Online Diagnostics
*Jan 1 00:36:06.459: %SYS-STBY-5-RESTART: System restarted --
Cisco IOS Software, s6t64 Software (s6t64-ADVENTERPRISEK9_NPE-M), Version 15.5(1)SY4, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2019 by Cisco Systems, Inc.
Compiled Mon 02-Sep-19 08:40 by prod_rel_team
*Jan 1 00:36:06.459: %CPU_MONITOR-STBY-6-RECORRECT_TIMER_COUNT: Recurring Timer Count: 1
*Jan 1 00:36:06.483: %SYS-STBY-6-BOOTTIME: Time taken to reboot after reload = 421 seconds
*Jan 1 00:36:06.535: %SYS-STBY-3-LOGGER_FLUSHED: System was paused for 00:05:03 to ensure console debugging output.
*Jan 1 00:36:16.295: STBY: % SNMP ID Persistence Error : Unable to open file : Resource temporarily unavailable
*Jan 1 00:36:20.939: %PFREDUN-STBY-6-STANDBY: Ready for SSO mode in Default Domain
*Jan 1 00:36:21.847: %PRST_VBL-STBY-3-GENERAL: Persistent general error: 5 consecutive flushes failed, giving up
*Jan 1 00:36:22.863: %SYS-STBY-3-LOGGER_FLUSHED: System was paused for 00:00:01 to ensure console debugging output.
Router-sdby>
Standby console disabled
12-03-2022 02:11 AM
@Muhammadnawaz wrote:
Are you sure to proceed?[confirm]
Did you enter "Y"?
12-03-2022 02:12 AM
yes I proceed with Yes
12-03-2022 02:43 AM
Contact Cisco TAC or RMA the supervisor card. I do not know what is wrong with it.
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