Catalyst 1000 issues with gui loading

[netstudent88]

I lost my password and used a method described in here to recover my password How to factory reset a C1000 Switch from boot mode.

I interrupted the boot sequence and then executed these commands

switch: rename flash:config.text flash:config.text.old

then i was able to get back into switch and get back to default settings.

However, now the gui is loading like this. Why is that? How do i correct this?

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[Flavio Miranda]

@netstudent88 

Factory reset it

https://www.youtube.com/watch?v=fzCGuUlvTHA

[Mark Elsen]

  -   FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvo35537

  M.

[netstudent88]

this doesn't really provide a fix. What can I do to get the GUI back to how it was?

[Mark Elsen]

   - The issue is to be considered cosmetic and can be safely ignored ,

 M.

[amikat · Accepted solution]

Hi,

Please find beneath an excerpt from the "Release Notes for Cisco Catalyst 1000 Series Switches, Cisco IOS Release 15.2(7)Ex":

If the Web UI does not load or work properly after the software upgrade, perform the following steps:

• Specify the authentication method for HTTP server users as local.

Device(config)# ip http authentication local

• Configure the username and password with privilege 15.

Device(config)# username user privilege 15 password password

• Clear the browser cache and relaunch the Web UI.
• Login by entering the privilege 15 username and password.

Good Luck!

Best regards,

Antonin