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Catalyst 3560 24 port-PoE switch powers on but no STAT LED and console not responding

dsymes001
Level 1
Level 1

I rebooted my Catalyst 3560 24 port PoE switch and when it turned on only the STAT LED went green the other LEDs are off.  I get no response from the console port using putty and the cable I used before this happened.  I tested the cable on another switch and it works fine with putty.  What can I do with this switch?

3 Replies 3

glen.grant
VIP Alumni
VIP Alumni

  If your cable and putty setup works on other switches  and you plug into the 3560 and see nothing when its booting then you probably have a hosed switch and you will have to RMA the switch .

This unit was purchased before I came to our company.  There is no support or maint contract.  I'm sure the unit is several years old...we'll call the vendor and see what they'll do..not expecting much.

InayathUlla Sharieff
Cisco Employee
Cisco Employee

As Glen said if you are sure that console cable is good enough then go ahead and RMA the box.

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