Re: Cisco 3064 switch upgrade from 6.0.x to 7.0.x issue

satish.txt1 · ‎11-14-2017

I am trying to upgrade from 6.0.2.U6.5c to nxos.7.0.3.I4.7, before upgrade i want to make sure it pass all checks but i got this error. This switch isn't in production yet but want to make sure it goes well and smooth. Am i doing something wrong?

Software
  BIOS:      version 2.6.0
  loader:    version N/A
  kickstart: version 6.0(2)U6(5c)
  system:    version 6.0(2)U6(5c)
  Power Sequencer Firmware:
             Module 1: version v1.0
  SFP uC:    version 2.12
  BIOS compile time:       08/06/2014
  kickstart image file is: bootflash:///n3000-uk9-kickstart.6.0.2.U6.5c.bin
  kickstart compile time:  4/6/2016 22:00:00 [04/07/2016 05:46:42]
  system image file is:    bootflash:///n3000-uk9.6.0.2.U6.5c.bin
  system compile time:     4/6/2016 22:00:00 [04/07/2016 06:14:31]

Error:

Pre-upgrade check failed. Return code 0x40930012 (SRG extraction failed).

see full output.

switch# show install all impact system bootflash:nxos.7.0.3.I4.7.bin
Installer is forced disruptive

Verifying image bootflash:/n3000-uk9-kickstart.6.0.2.U6.5c.bin for boot variable "kickstart".
[########################################] 100% -- SUCCESS

Verifying image bootflash:/nxos.7.0.3.I4.7.bin for boot variable "system".
[########################################] 100% -- SUCCESS

Verifying image type.
[########################################] 100% -- SUCCESS

Extracting "system" version from image bootflash:/nxos.7.0.3.I4.7.bin.
[#                                       ]   0% -- FAIL. Return code 0x404F0003 (SRG file not present/cannot be opened).
Pre-upgrade check failed. Return code 0x40930012 (SRG extraction failed).

Notes: I have also verify no TCP connection is opened base on this bug https://bst.cloudapps.cisco.com/bugsearch/bug/CSCut84783/?referring_site=bugquickviewredir

Also i have "reload" it many time to clean up /var/tmp. I am not seeing any space issue too.

switch# show system internal flash
Mount-on                  1K-blocks      Used   Available   Use%  Filesystem
/                            409600     77460      332140     19   /dev/root
/proc                             0         0           0      0   proc
/post                          2048         4        2044      1   none
/var                         409600     77460      332140     19   none
/sys                              0         0           0      0   none
/debugfs                          0         0           0      0   nodev
/isan                       1536000    784452      751548     52   none
/nxos/tmp                     40960        48       40912      1   none
/var/tmp                     409600      9056      400544      3   none
/var/sysmgr                  921600       128      921472      1   none
/var/sysmgr/ftp              307200       100      307100      1   none
/var/sysmgr/ftp/cores        102400         0      102400      0   none
/dev/shm                     643072    182692      460380     29   none
/volatile                    102400         0      102400      0   none
/debug                        20480         0       20480      0   none
/dev/mqueue                       0         0           0      0   none
/mnt/cfg/0                   114171      4149      104127      4   /dev/sda5
/mnt/cfg/1                   113193      4149      103200      4   /dev/sda6
/var/sysmgr/startup-cfg      409600        20      409580      1   none
/dev/pts                          0         0           0      0   devpts
/mnt/pss                     114203      6137      102170      6   /dev/sda4
/mnt/plog                     49024      1564       47460      4   /dev/mtdblock

In last option i have upgrade BIOS from 2.6 to 4.0.0, still no luck

Software
  BIOS:      version 4.0.0
  loader:    version N/A
  kickstart: version 6.0(2)U6(5c)
  system:    version 6.0(2)U6(5c)

I have confirmed md5sum too to make sure file isn't modified while copying. Any suggestion?

Reza Sharifi · ‎11-14-2017

Do both the kick start image and system image exist on the flash?

What is the output of "dir"?

HTH

satish.txt1 · ‎11-14-2017

In 7.x version they don't have kickstart separate file so i have tried following but still not working

switch# show install all impact kickstart bootflash:nxos.7.0.3.I4.4.bin system bootflash:nxos.7.0.3.I4.4.bin

Notes: This time i am trying following file instead of nxos.7.0.3.I4.7.bin (but getting same error)

nxos.7.0.3.I4.4.bin

switch# dir
       4096    Oct 30 21:33:59 2017  .patch/
         84    Jul 12 14:11:37 2017  20170712_141119_poap_3679_init.log
        168    Oct 30 21:19:12 2017  20171030_211744_poap_3681_init.log
       1960    Nov 14 16:43:55 2017  20171114_164207_poap_3924_init.log
       1225    Nov 14 18:39:58 2017  20171114_183847_poap_3926_init.log
        173    Nov 14 17:55:24 2017  dhclient_log
   37857280    Oct 30 21:25:27 2017  n3000-uk9-kickstart.6.0.2.U6.5c.bin
  206969903    Oct 30 21:25:59 2017  n3000-uk9.6.0.2.U6.5c.bin
  699334656    Nov 14 18:58:09 2017  nxos.7.0.3.I4.4.bin
       1024    Oct 30 21:33:42 2017  sprom_cstruct_2_0_0
       1024    Oct 30 21:34:16 2017  sprom_cstruct_3_0_0
       4096    Jan 29 01:54:24 2010  vdc_2/
       4096    Jan 29 01:54:24 2010  vdc_3/
       4096    Jan 29 01:54:24 2010  vdc_4/
       4096    Jan 29 01:54:24 2010  virt_strg_pool_bf/
       4096    Oct 30 21:34:00 2017  virtual-instance/

Usage for bootflash://
 1060663296 bytes used
 548614144 bytes free
 1609277440 bytes total

Jim Jones · ‎04-02-2018

I think I just figured this out. In 7.x don't use the "install all system bootflash:..." use "install all nxos bootflash:..." This seems to kick off a whole different install process.

myat.thu1 · ‎04-04-2018

Issue

switch# show install all impact system bootflash:nxos.7.0.3.I4.1.bin (Note - there is no option for “show install all impact nxos”)

Installer is forced disruptive

Verifying image bootflash:/n3000-uk9-kickstart.6.0.2.U6.6.bin for boot variable "kickstart".

[########################################] 100% -- SUCCESS

Verifying image bootflash:/nxos.7.0.3.I4.7.bin for boot variable "system".

[########################################] 100% -- SUCCESS

Verifying image type.

[########################################] 100% -- SUCCESS

Extracting "system" version from image bootflash:/nxos.7.0.3.I4.7.bin.

[# ] 0% -- FAIL.

Return code 0x404F0003 (SRG file not present/cannot be opened).

Pre-upgrade check failed. Return code 0x40930012 (SRG extraction failed).

Searches on Cisco support forum site suggests this error is related to bootflash space/ established SFTP connections/ var/tmp directory. And the workaround (reload/clearing bootflash) from Cisco support forum didn’t work.

In this case, I execute install instead of verification as suggested on one of the forum and it works.

switch# install all nxos bootflash:nxos.7.0.3.I7.1.bin

Installer is forced disruptive

Verifying image bootflash:/nxos.7.0.3.I7.1.bin for boot variable "nxos".

[########################################] 100% -- SUCCESS

Verifying image type.

[########################################] 100% -- SUCCESS

Extracting "nxos" version from image bootflash:/nxos.7.0.3.I7.1.bin.

[########################################] 100% -- SUCCESS

Extracting "bios" version from image bootflash:/nxos.7.0.3.I7.1.bin.

[########################################] 100% -- SUCCESS

Performing runtime checks.

[########################################] 100% -- SUCCESS

Performing module support checks.

[########################################] 100% -- SUCCESS

Notifying services about system upgrade.

[########################################] 100% -- SUCCESS

Compatibility check is done:

Module bootable Impact Install-type Reason

------ -------- -------------- ------------ ------

1 yes disruptive reset Unsupported in new image, module needs to be powered off

Images will be upgraded according to following table:

Module Image Running-Version New-Version Upg-Required

------ ---------------- ---------------------- ---------------------- ------------

1 kickstart 6.0(2)U6(6) 7.0(3)I7(1) yes

1 bios v1.2.0(08/25/2011) v4.4.0(07/12/2017) yes

Switch will be reloaded for disruptive upgrade.

Do you want to continue with the installation (y/n)? [n] y

Muradazz · ‎08-04-2021

Thanks yes it is working with me also to upgrade to nxos.7.0.3.I2.2b.bin

NX3000# install all nxos bootflash:
bootflash:/// bootflash://sup-1/ bootflash://sup-local/
bootflash://module-1/ bootflash://sup-active/
NX3000# install all nxos bootflash:///
bootflash:///.patch
bootflash:///20010101_131936_poap_4119_init.log
bootflash:///NX3000-startup-config
bootflash:///n3000-uk9-kickstart.6.0.2.U6.10.bin
bootflash:///n3000-uk9.6.0.2.U6.10.bin
bootflash:///nxos.7.0.3.I2.2b.bin
bootflash:///nxos.7.0.3.I7.9.bin
bootflash:///platform-sdk.cmd
bootflash:///sprom_cstruct_2_0_0
bootflash:///sprom_cstruct_3_0_0
bootflash:///vdc_2
bootflash:///vdc_3
bootflash:///vdc_4
bootflash:///virtual-instance
NX3000# install all nxos bootflash:///nxos.7.0.3.I2.2b.bin
Installer is forced disruptive

Verifying image bootflash:/nxos.7.0.3.I2.2b.bin for boot variable "nxos".
[########################################] 100% -- SUCCESS

Verifying image type.
[########################################] 100% -- SUCCESS

Extracting "nxos" version from image bootflash:/nxos.7.0.3.I2.2b.bin.
[########################################] 100% -- SUCCESS

Extracting "bios" version from image bootflash:/nxos.7.0.3.I2.2b.bin.
[########################################] 100% -- SUCCESS

Performing runtime checks.
[########################################] 100% -- SUCCESS

Performing module support checks.
[########################################] 100% -- SUCCESS

Notifying services about system upgrade.
[########################################] 100% -- SUCCESS

Compatibility check is done:
Module bootable Impact Install-type Reason
------ -------- -------------- ------------ ------
1 yes disruptive reset Unsupported in new image, module needs to be powered off

Images will be upgraded according to following table:
Module Image Running-Version New-Version Upg-Required
------ ---------------- ---------------------- ---------------------- ------------
1 kickstart 6.0(2)U6(10) 7.0(3)I2(2b) yes
1 bios v1.7.0(06/23/2014) v3.5.0(09/14/2015) yes

Switch will be reloaded for disruptive upgrade.
Do you want to continue with the installation (y/n)? [n] y

Time Stamp: Thu Aug 5 01:22:17 2021

Install is in progress, please wait.

Performing runtime checks.
[########################################] 100% -- SUCCESS

Setting boot variables.
[########################################] 100% -- SUCCESS

Performing configuration copy.
[########################################] 100% -- SUCCESS

Module 1: Refreshing compact flash and upgrading bios/loader/bootrom/power-seq.
Warning: please do not remove or power off the module at this time.
Note: Power-seq upgrade needs a power-cycle to take into effect.
On success of power-seq upgrade, SWITCH OFF THE POWER to the system and then, power it up.
[########################################] 100% -- SUCCESS

Time Stamp: Thu Aug 5 01:26:07 2021

Finishing the upgrade, switch will reboot in 10 seconds.
NX3000# [ 2078.692035] writing reset reason 49,