configuration under interfaces lost after reboot ( stackwise virtual C9407 pair )

[mateens]

Hi,

Any clue why all configuration under the interfaces e.g portchannel etc.. lost after i truned both the switches ON ( active switch switchover ) after some days. I turned them off before going to vacations (they are not in production yet ). Have done many reloads and tested active/standby switchovers previously without any issue.

[LukesWANadventure]

Is this all interfaces lose config or just the portchannel interfaces?

[mateens]

Almost all except some GE interfaces on SW2 , SVL & DaD interface.

[Georg Pauwen]

Hello,

can you post the output of:

show platform software fed switch ifm mappings

[mateens]

@Georg Pauwen

#show platform software fed switch 1 ifm mappings
Interface IF_ID Inst Asic Core Port SubPort Mac Cntx LPN GPN Type Activ e
TenGigabitEthernet1/1/0/1 0x7 2 1 0 0 0 4 4 1 1 NIF Y
TenGigabitEthernet1/1/0/2 0x8 2 1 0 1 1 4 4 2 2 NIF Y
TenGigabitEthernet1/1/0/3 0x9 2 1 0 2 0 5 5 3 3 NIF Y
TenGigabitEthernet1/1/0/4 0xa 2 1 0 3 1 5 5 4 4 NIF Y
TenGigabitEthernet1/1/0/5 0xb 2 1 0 4 0 8 8 5 5 NIF Y
TenGigabitEthernet1/1/0/6 0xc 2 1 0 5 1 8 8 6 6 NIF Y
TenGigabitEthernet1/1/0/7 0xd 2 1 0 6 0 6 6 7 7 NIF Y
TenGigabitEthernet1/1/0/8 0xe 2 1 0 7 1 6 6 8 8 NIF Y
TenGigabitEthernet1/1/0/9 0xf 2 1 0 8 0 7 7 9 9 NIF Y
TenGigabitEthernet1/1/0/10 0x10 2 1 0 9 1 7 7 10 10 NIF Y
TenGigabitEthernet1/1/0/11 0x11 2 1 0 10 0 10 10 11 11 NIF Y
TenGigabitEthernet1/1/0/12 0x12 2 1 0 11 1 10 10 12 12 NIF Y
TenGigabitEthernet1/1/0/13 0x13 2 1 0 12 0 0 0 13 13 NIF Y
TenGigabitEthernet1/1/0/14 0x14 2 1 0 13 1 0 0 14 14 NIF Y
TenGigabitEthernet1/1/0/15 0x15 2 1 0 14 0 1 1 15 15 NIF Y
TenGigabitEthernet1/1/0/16 0x16 2 1 0 15 1 1 1 16 16 NIF Y
TenGigabitEthernet1/1/0/17 0x17 2 1 0 16 0 9 9 17 17 NIF Y
TenGigabitEthernet1/1/0/18 0x18 2 1 0 17 1 9 9 18 18 NIF Y
TenGigabitEthernet1/1/0/19 0x19 2 1 0 18 0 2 2 19 19 NIF Y
TenGigabitEthernet1/1/0/20 0x1a 2 1 0 19 1 2 2 20 20 NIF Y
TenGigabitEthernet1/1/0/21 0x1b 2 1 0 20 0 3 3 21 21 NIF Y
TenGigabitEthernet1/1/0/22 0x1c 2 1 0 21 1 3 3 22 22 NIF Y
TenGigabitEthernet1/1/0/23 0x1d 2 1 0 22 0 11 11 23 23 NIF Y
TenGigabitEthernet1/1/0/24 0x1e 2 1 0 23 1 11 11 24 24 NIF Y
GigabitEthernet1/2/0/1 0x1f 1 0 1 0 0 4 4 1 65 NIF Y
GigabitEthernet1/2/0/2 0x20 1 0 1 1 1 4 4 2 66 NIF Y
GigabitEthernet1/2/0/3 0x21 1 0 1 2 2 4 4 3 67 NIF Y
GigabitEthernet1/2/0/4 0x22 1 0 1 3 3 4 4 4 68 NIF Y
GigabitEthernet1/2/0/5 0x23 1 0 1 4 4 4 4 5 69 NIF Y
GigabitEthernet1/2/0/6 0x24 1 0 1 5 5 4 4 6 70 NIF Y
GigabitEthernet1/2/0/7 0x25 1 0 1 6 6 4 4 7 71 NIF Y
GigabitEthernet1/2/0/8 0x26 1 0 1 7 7 4 4 8 72 NIF Y
GigabitEthernet1/2/0/9 0x27 1 0 1 8 0 8 8 9 73 NIF Y
GigabitEthernet1/2/0/10 0x28 1 0 1 9 1 8 8 10 74 NIF Y
GigabitEthernet1/2/0/11 0x29 1 0 1 10 2 8 8 11 75 NIF Y
GigabitEthernet1/2/0/12 0x2a 1 0 1 11 3 8 8 12 76 NIF Y
GigabitEthernet1/2/0/13 0x2b 1 0 1 12 4 8 8 13 77 NIF Y
GigabitEthernet1/2/0/14 0x2c 1 0 1 13 5 8 8 14 78 NIF Y
GigabitEthernet1/2/0/15 0x2d 1 0 1 14 6 8 8 15 79 NIF Y
GigabitEthernet1/2/0/16 0x2e 1 0 1 15 7 8 8 16 80 NIF Y
GigabitEthernet1/2/0/17 0x2f 1 0 1 16 0 5 5 17 81 NIF Y
GigabitEthernet1/2/0/18 0x30 1 0 1 17 1 5 5 18 82 NIF Y
GigabitEthernet1/2/0/19 0x31 1 0 1 18 2 5 5 19 83 NIF Y
GigabitEthernet1/2/0/20 0x32 1 0 1 19 3 5 5 20 84 NIF Y
GigabitEthernet1/2/0/21 0x33 1 0 1 20 4 5 5 21 85 NIF Y
GigabitEthernet1/2/0/22 0x34 1 0 1 21 5 5 5 22 86 NIF Y
GigabitEthernet1/2/0/23 0x35 1 0 1 22 6 5 5 23 87 NIF Y
GigabitEthernet1/2/0/24 0x36 1 0 1 23 7 5 5 24 88 NIF Y
GigabitEthernet1/2/0/25 0x37 1 0 1 24 0 9 9 25 89 NIF Y
GigabitEthernet1/2/0/26 0x38 1 0 1 25 1 9 9 26 90 NIF Y
GigabitEthernet1/2/0/27 0x39 1 0 1 26 2 9 9 27 91 NIF Y
GigabitEthernet1/2/0/28 0x3a 1 0 1 27 3 9 9 28 92 NIF Y
GigabitEthernet1/2/0/29 0x3b 1 0 1 28 4 9 9 29 93 NIF Y
GigabitEthernet1/2/0/30 0x3c 1 0 1 29 5 9 9 30 94 NIF Y
GigabitEthernet1/2/0/31 0x3d 1 0 1 30 6 9 9 31 95 NIF Y
GigabitEthernet1/2/0/32 0x3e 1 0 1 31 7 9 9 32 96 NIF Y
GigabitEthernet1/2/0/33 0x3f 1 0 1 32 0 6 6 33 97 NIF Y
GigabitEthernet1/2/0/34 0x40 1 0 1 33 1 6 6 34 98 NIF Y
GigabitEthernet1/2/0/35 0x41 1 0 1 34 2 6 6 35 99 NIF Y
GigabitEthernet1/2/0/36 0x42 1 0 1 35 3 6 6 36 100 NIF Y
GigabitEthernet1/2/0/37 0x43 1 0 1 36 4 6 6 37 101 NIF Y
GigabitEthernet1/2/0/38 0x44 1 0 1 37 5 6 6 38 102 NIF Y
GigabitEthernet1/2/0/39 0x45 1 0 1 38 6 6 6 39 103 NIF Y
GigabitEthernet1/2/0/40 0x46 1 0 1 39 7 6 6 40 104 NIF Y
GigabitEthernet1/2/0/41 0x47 1 0 1 40 0 10 10 41 105 NIF Y
GigabitEthernet1/2/0/42 0x48 1 0 1 41 1 10 10 42 106 NIF Y
GigabitEthernet1/2/0/43 0x49 1 0 1 42 2 10 10 43 107 NIF Y
GigabitEthernet1/2/0/44 0x4a 1 0 1 43 3 10 10 44 108 NIF Y
GigabitEthernet1/2/0/45 0x4b 1 0 1 44 4 10 10 45 109 NIF Y
GigabitEthernet1/2/0/46 0x4c 1 0 1 45 5 10 10 46 110 NIF Y
GigabitEthernet1/2/0/47 0x4d 1 0 1 46 6 10 10 47 111 NIF Y
GigabitEthernet1/2/0/48 0x4e 1 0 1 47 7 10 10 48 112 NIF Y
TenGigabitEthernet1/3/0/1 0x4f 5 2 1 3 0 11 3 1 129 NIF N
TenGigabitEthernet1/3/0/2 0x50 5 2 1 2 0 10 2 2 130 NIF N
TenGigabitEthernet1/3/0/3 0x51 5 2 1 1 0 9 1 3 131 NIF N
TenGigabitEthernet1/3/0/4 0x52 5 2 1 0 0 8 0 4 132 NIF N
TenGigabitEthernet1/3/0/5 0x53 4 2 0 7 0 11 3 5 133 NIF Y
TenGigabitEthernet1/3/0/6 0x54 4 2 0 6 0 10 2 6 134 NIF Y
TenGigabitEthernet1/3/0/7 0x55 4 2 0 5 0 9 1 7 135 NIF Y
TenGigabitEthernet1/3/0/8 0x56 4 2 0 4 0 8 0 8 136 NIF Y
FortyGigabitEthernet1/3/0/9 0x57 5 2 1 8 0 8 0 9 2360 NIF Y
FortyGigabitEthernet1/3/0/10 0x58 4 2 0 9 0 8 0 10 138 NIF N
TenGigabitEthernet1/5/0/1 0x59 3 1 1 0 0 4 4 1 257 NIF Y
TenGigabitEthernet1/5/0/2 0x5a 3 1 1 1 1 4 4 2 258 NIF Y
TenGigabitEthernet1/5/0/3 0x5b 3 1 1 2 0 5 5 3 259 NIF Y
TenGigabitEthernet1/5/0/4 0x5c 3 1 1 3 1 5 5 4 260 NIF Y
TenGigabitEthernet1/5/0/5 0x5d 3 1 1 4 0 0 0 5 261 NIF Y
TenGigabitEthernet1/5/0/6 0x5e 3 1 1 5 1 0 0 6 262 NIF Y
TenGigabitEthernet1/5/0/7 0x5f 3 1 1 6 0 6 6 7 263 NIF Y
TenGigabitEthernet1/5/0/8 0x60 3 1 1 7 1 6 6 8 264 NIF Y
TenGigabitEthernet1/5/0/9 0x61 3 1 1 8 0 7 7 9 265 NIF Y
TenGigabitEthernet1/5/0/10 0x62 3 1 1 9 1 7 7 10 266 NIF Y
TenGigabitEthernet1/5/0/11 0x63 3 1 1 10 0 2 2 11 267 NIF Y
TenGigabitEthernet1/5/0/12 0x64 3 1 1 11 1 2 2 12 268 NIF Y
TenGigabitEthernet1/5/0/13 0x65 3 1 1 12 0 8 8 13 269 NIF Y
TenGigabitEthernet1/5/0/14 0x66 3 1 1 13 1 8 8 14 270 NIF Y
TenGigabitEthernet1/5/0/15 0x67 3 1 1 14 0 9 9 15 271 NIF Y
TenGigabitEthernet1/5/0/16 0x68 3 1 1 15 1 9 9 16 272 NIF Y
TenGigabitEthernet1/5/0/17 0x69 3 1 1 16 0 1 1 17 273 NIF Y
TenGigabitEthernet1/5/0/18 0x6a 3 1 1 17 1 1 1 18 274 NIF Y
TenGigabitEthernet1/5/0/19 0x6b 3 1 1 18 0 10 10 19 275 NIF Y
TenGigabitEthernet1/5/0/20 0x6c 3 1 1 19 1 10 10 20 276 NIF Y
TenGigabitEthernet1/5/0/21 0x6d 3 1 1 20 0 11 11 21 277 NIF Y
TenGigabitEthernet1/5/0/22 0x6e 3 1 1 21 1 11 11 22 278 NIF Y
TenGigabitEthernet1/5/0/23 0x6f 3 1 1 22 0 3 3 23 279 NIF Y
TenGigabitEthernet1/5/0/24 0x70 3 1 1 23 1 3 3 24 280 NIF Y
GigabitEthernet1/6/0/1 0x71 4 2 0 24 0 4 8 1 321 NIF Y
GigabitEthernet1/6/0/2 0x72 4 2 0 25 1 4 8 2 322 NIF Y
GigabitEthernet1/6/0/3 0x73 4 2 0 26 2 4 8 3 323 NIF Y
GigabitEthernet1/6/0/4 0x74 4 2 0 27 3 4 8 4 324 NIF Y
GigabitEthernet1/6/0/5 0x75 4 2 0 28 4 4 8 5 325 NIF Y
GigabitEthernet1/6/0/6 0x76 4 2 0 29 5 4 8 6 326 NIF Y
GigabitEthernet1/6/0/7 0x77 4 2 0 30 6 4 8 7 327 NIF Y
GigabitEthernet1/6/0/8 0x78 4 2 0 31 7 4 8 8 328 NIF Y
GigabitEthernet1/6/0/9 0x79 4 2 0 32 0 0 4 9 329 NIF Y
GigabitEthernet1/6/0/10 0x7a 4 2 0 33 1 0 4 10 330 NIF Y
GigabitEthernet1/6/0/11 0x7b 4 2 0 34 2 0 4 11 331 NIF Y
GigabitEthernet1/6/0/12 0x7c 4 2 0 35 3 0 4 12 332 NIF Y
GigabitEthernet1/6/0/13 0x7d 4 2 0 36 4 0 4 13 333 NIF Y
GigabitEthernet1/6/0/14 0x7e 4 2 0 37 5 0 4 14 334 NIF Y
GigabitEthernet1/6/0/15 0x7f 4 2 0 38 6 0 4 15 335 NIF Y
GigabitEthernet1/6/0/16 0x80 4 2 0 39 7 0 4 16 336 NIF Y
GigabitEthernet1/6/0/17 0x81 4 2 0 40 0 5 9 17 337 NIF Y
GigabitEthernet1/6/0/18 0x82 4 2 0 41 1 5 9 18 338 NIF Y
GigabitEthernet1/6/0/19 0x83 4 2 0 42 2 5 9 19 339 NIF Y
GigabitEthernet1/6/0/20 0x84 4 2 0 43 3 5 9 20 340 NIF Y
GigabitEthernet1/6/0/21 0x85 4 2 0 44 4 5 9 21 341 NIF Y
GigabitEthernet1/6/0/22 0x86 4 2 0 45 5 5 9 22 342 NIF Y
GigabitEthernet1/6/0/23 0x87 4 2 0 46 6 5 9 23 343 NIF Y
GigabitEthernet1/6/0/24 0x88 4 2 0 47 7 5 9 24 344 NIF Y
GigabitEthernet1/6/0/25 0x89 4 2 0 48 0 1 5 25 345 NIF Y
GigabitEthernet1/6/0/26 0x8a 4 2 0 49 1 1 5 26 346 NIF Y
GigabitEthernet1/6/0/27 0x8b 4 2 0 50 2 1 5 27 347 NIF Y
GigabitEthernet1/6/0/28 0x8c 4 2 0 51 3 1 5 28 348 NIF Y
GigabitEthernet1/6/0/29 0x8d 4 2 0 52 4 1 5 29 349 NIF Y
GigabitEthernet1/6/0/30 0x8e 4 2 0 53 5 1 5 30 350 NIF Y
GigabitEthernet1/6/0/31 0x8f 4 2 0 54 6 1 5 31 351 NIF Y
GigabitEthernet1/6/0/32 0x90 4 2 0 55 7 1 5 32 352 NIF Y
GigabitEthernet1/6/0/33 0x91 4 2 0 56 0 6 10 33 353 NIF Y
GigabitEthernet1/6/0/34 0x92 4 2 0 57 1 6 10 34 354 NIF Y
GigabitEthernet1/6/0/35 0x93 4 2 0 58 2 6 10 35 355 NIF Y
GigabitEthernet1/6/0/36 0x94 4 2 0 59 3 6 10 36 356 NIF Y
GigabitEthernet1/6/0/37 0x95 4 2 0 60 4 6 10 37 357 NIF Y
GigabitEthernet1/6/0/38 0x96 4 2 0 61 5 6 10 38 358 NIF Y
GigabitEthernet1/6/0/39 0x97 4 2 0 62 6 6 10 39 359 NIF Y
GigabitEthernet1/6/0/40 0x98 4 2 0 63 7 6 10 40 360 NIF Y
GigabitEthernet1/6/0/41 0x99 4 2 0 64 0 2 6 41 361 NIF Y
GigabitEthernet1/6/0/42 0x9a 4 2 0 65 1 2 6 42 362 NIF Y
GigabitEthernet1/6/0/43 0x9b 4 2 0 66 2 2 6 43 363 NIF Y
GigabitEthernet1/6/0/44 0x9c 4 2 0 67 3 2 6 44 364 NIF Y
GigabitEthernet1/6/0/45 0x9d 4 2 0 68 4 2 6 45 365 NIF Y
GigabitEthernet1/6/0/46 0x9e 4 2 0 69 5 2 6 46 366 NIF Y
GigabitEthernet1/6/0/47 0x9f 4 2 0 70 6 2 6 47 367 NIF Y
GigabitEthernet1/6/0/48 0xa0 4 2 0 71 7 2 6 48 368 NIF Y

[mateens]

any idea anyone ??

[paul driver]

Hello

Did you save your configuration?

sh boot
sh version
sh switch detail

[mateens]

Yes i save the configs and rebooted a few times without issues before. I was testing with port-channel modes and spanning tree modes to make them work with Hp mst.( from day 1)

here are the show output-


#sh boot
BOOT variable = bootflash:packages.conf;
Configuration Register is 0x102
MANUAL_BOOT variable = no
BAUD variable = 9600
ENABLE_BREAK variable does not exist
BOOTMODE variable does not exist
IPXE_TIMEOUT variable does not exist
CONFIG_FILE variable =

Standby BOOT variable = bootflash:packages.conf;
Standby Configuration Register is 0x102
Standby MANUAL_BOOT variable = no
Standby BAUD variable = 9600
Standby ENABLE_BREAK variable does not exist
Standby BOOTMODE variable does not exist
Standby IPXE_TIMEOUT variable does not exist
Standby CONFIG_FILE variable =




#sh version
Cisco IOS XE Software, Version 16.09.01
Cisco IOS Software [Fuji], Catalyst L3 Switch Software (CAT9K_IOSXE), Version 16.9.1, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Tue 17-Jul-18 17:00 by mcpre


Cisco IOS-XE software, Copyright (c) 2005-2018 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.


ROM: IOS-XE ROMMON
BOOTLDR: System Bootstrap, Version 16.6.2r[FC1], RELEASE SOFTWARE (P)

xxxx uptime is 6 days, 23 hours, 43 minutes
Uptime for this control processor is 6 days, 23 hours, 47 minutes
System returned to ROM by PowerOn at 10:48:49 UTC Fri Dec 14 2018
System image file is "bootflash:packages.conf"
Last reload reason: PowerOn



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Technology Package License Information:

------------------------------------------------------------------------------
Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------------------
network-advantage Smart License network-advantage
dna-advantage Subscription Smart License dna-advantage

cisco C9407R (X86) processor (revision V01) with 1942574K/6147K bytes of memory.
Processor board ID xxxx
18 Virtual Ethernet interfaces
192 Gigabit Ethernet interfaces
112 Ten Gigabit Ethernet interfaces
4 Forty Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
15956844K bytes of physical memory.
10444800K bytes of Bootflash at bootflash:.
11161600K bytes of Bootflash at bootflash-2-0:.
1638400K bytes of Crash Files at crashinfo:.
1638400K bytes of Crash Files at crashinfo-2-0:.
2147483647K bytes of SATA hard disk at disk0:.
2147483647K bytes of SATA hard disk at disk0-2-0:.
0K bytes of WebUI ODM Files at webui:.

Base Ethernet MAC Address : xxxx-40
Motherboard Assembly Number : 4AAE
Motherboard Serial Number : xxxx
Model Revision Number : V02
Motherboard Revision Number : 1
Model Number : C9407R
System Serial Number : xxxx

Switch 02
---------
Base Ethernet MAC Address: xxxx:c0
Motherboard Assembly Number: 4AAE
Motherboard Serial Number: xxxx
Model Revision Number: V02
Motherboard Revision Number: 1
Model Number: C9407R
System Serial Number: xxxx

Configuration register is 0x102


#sh switch 1
Switch/Stack Mac Address : 00b7.777a.abc7 - Local Mac Address
Mac persistency wait time: Indefinite
H/W Current
Switch# Role Mac Address Priority Version State
-------------------------------------------------------------------------------------
*1 Active 00b7.828f.abc9 1 V02 Ready



w#sh switch 2
Switch/Stack Mac Address : 00b7.777a.abc7 - Foreign Mac Address
Mac persistency wait time: Indefinite
H/W Current
Switch# Role Mac Address Priority Version State
-------------------------------------------------------------------------------------
2 Standby 00b7.828f.5dcc 1 V02 Ready

[Beynona]

We have the same issue. We have had two different pairs of 9407 exhibit the same behaviour. We have established that it is something to do with StackWise as the problem does not occur in non-stacked configurations. We had raised a case with TAC when we first saw it but they were unable to recreate the problem. We got the second pair of switches in last week and saw the problem straight away. Are waiting to progress with TAC so I will post what they say.

[MateenBaig0315]

Hi, I tested a bit and i think issue comes when the SVL links configuration is changed (add or remove links).

[ManWaiWong15089]

Hi, i had the same problem on my stackwise pair too. Appreciate you can share what is the resolution from Cisco. I have saved the config file prior to power cycle the switch. Confirm both running & startup config are the same. However, after power cycle sw2 lost config on interfaces.

[MateenBaig0315 · Accepted solution]

Hi, There was no error. Just remember when switch will boot to form stackwise virtual pair their interface numbering would change which removes config entered with on old interface names. SVL config remains intact.
So make SVL pair first and then enter interface configs. Do not change configs on SVL links or DaD link afterwards.


Mateen

[ManWaiWong15089]

HI Beynona, Can you share the resolution from Cisco. Very much appreciated.

[rafaelsalvinos]

Hello Guys!

Did you manage to solve this problem with a Cisco?

I am in the deployment of a pair of C9407 configured in SVL but intermittently when restarting one of the boxes occurs to remove some interfaces from the Port-channel gave one of the switches of the SVL that connects with the access switches.

[rafaelsalvinos]

Hi @mateens, @Beynona did you manage to find the trigger and the solution to this problem?