Hardware Problem in Catalyst 4503

[jorjes1984]

Hi All,

I had a sudden failure in a switch 4503

It has:

- One supervisor engine: WS-X4013+TS Supervisor II-PLUS-TS

- One module(2 GBIC interfaces): WS-X4032-GB

When loading the switch, i get the following:

**********************************************************

* *

* Welcome to Rom Monitor for WS-X4013+TS System. *

* Copyright (c) 1999-2004 by Cisco Systems, Inc. *

* All rights reserved. *

* *

**********************************************************

Rom Monitor Program Version 12.2(20r)EW1

Supervisor: WS-X4013+TS Chassis: WS-C4503

Hardware Revisions - Board: 7.4 CPLD: 4 Dagobah: 226

MAC Address : 00-16-46-c1-fd-09

IP Address : 10.1.1.39

Netmask : 255.255.255.0

Gateway : 10.1.1.1

TftpServer : 10.1.1.1

Main Memory : 256 MBytes

***** The system will autoboot in 5 seconds *****

Type control-C to prevent autobooting.

. . . . .

******** The system will autoboot now ********

config-register = 0x2102

Autobooting using BOOT variable specified file.....

Current BOOT file is --- bootflash:cat4000-i9s-mz.122-25.EWA11.bin

Rommon reg: 0xE2004180

##########

k2diags version 4.2.2_h

prod: WS-X4013+TS part: 73-9337-12 serial: JAE11495SE9

Power-on-self-test for Module 1: WS-X4013+TS

Port/Test Status: (. = Pass, F = Fail, U = Untested)

Reset Reason: PowerUp

Port Traffic: L2 Serdes Loopback ...

and the output stops...

Has anyone faced the same problem?

And what other tests can I do for further troubleshooting.

Best regards,

[fred.mancen]

Hi Jorjes.

Try to boot the switch just with the supervisor inserted, without the GBIC modules inserted and no other cards. If the switch does not work well, try to load the IOS again and squeeze the flash. If the switch starts to work fine, then insert the GBIC, another card and so on. By this way you could isolate the problem.

HTH.

[thomuff]

can you post a dir bootflash: from rommon or trying booting the bin file from the rommon prompt.

Initial thought is boot system statement is wrong or bad flash card.

Do you have a spare flash card?

I would start there. The reason is that I am guessing that reloads of switch are rare.