09-19-2022 04:32 AM - edited 06-14-2024 05:45 AM
Hi,
Anyone experienced a similar problem to ours? We are trying upgrade a Cat9500 border router via DNAC and via CLI, but we get the following:
Sep 14 23:00:12: %INSTALL-3-OPERATION_ERROR_MESSAGE: R0/0: install_engine: Failed to install_add_activate_commit package bootflash:cat9k_iosxe.17.06.03.SPA.bin, Error: install_add_activate_commit : Install ISSU in progress. Abort the ISSU upgrade to proceed
we are upgrading from 17.3.3 to 17.6.3 and the ISSU status is:
U-SDA-BORDER-1#sh issu state detail
Current ISSU Status: In Progress
Previous ISSU Operation: N/A
=======================================================
System Check Status
-------------------------------------------------------
Platform ISSU Support No
Standby Online No
Autoboot Enabled Yes
SSO Mode No
Install Boot Yes
Valid Boot Media Yes
=======================================================
Operation type: One-shot ISSU
Install type : Image installation using ISSU
Current state : Added state
Last operation: Activate location standby Chassis 2
Completed operations:
Operation Start time
-------------------------------------------------------
Activate location standby Chassis 2 2019-11-21:13:10:21
State transition: Added
Auto abort timer: inactive
Abort Reason: N/A
Running image: bootflash:packages.conf
Operating mode: unknown, terminal state not reached
We tried reloading and power cycling the switch. No difference
Bifogar tech-support från switchen.
Model Number : C9500-24Y4C
System Serial Number : ************
09-19-2022 04:55 AM - edited 09-19-2022 04:56 AM
Do not believe in the hype about ISSU and FSU/eFSU/xFSU -- They only work in labs and "corner cases". Most of the time, they fail in production environment.
Please refrain from using ISSU and FSU/eFSU/xFSU.
And please do not use DNAC to push firmware.
09-19-2022 05:23 AM
OK, how do you recommend we upgrade?
09-19-2022 03:35 PM
10-26-2023 05:19 AM
Hi,
I am experiencing this issue.
Di you ever get a resolution to this problem?
Thanks
10-26-2023 02:41 PM
Please read and understand the document attached to my response (LINK).
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