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Login to catalyst express 500 series switch

deepa.valla19
Level 1
Level 1

Hi all,

I'm new to Cisco technology, I have got a Catalyst express 500 switch. I tried connecting via serial cable using Putty - I get error message.

I have used a network cable and got DHCP IP addres : IP: 169.254.0.2

My switch (gateway) IP: 169.254.0.1

When I browse to gateway IP, it takes me to 'Software recovery' page and gives me three options

- Erase system configuration

- Boot with the factory default IOS image

- Erase system configuration and Boot with the factory default IOS image

I tried all three, every time I do it - I loose connectivity to the switch, wipes out IP address and I had to reset it by holding 'setup' button for few seconds.

This is happening as a loop, can some expert help me? how to get access to switch.

All I need to do with the switch is to practice my lab training - this is for practice only.

Thanks in advance for help - attached screenshot.

3 Replies 3

Diana Karolina Rojas
Cisco Employee
Cisco Employee

Hello!

What error do you get when you try to access through console port? You can read this article in the item 5:

http://www.cisco.com/c/dam/en/us/td/docs/switches/lan/csbms/Sx500/quick_start/en/500_Series_QSG_En.pdf

---Do not forget to rate useful answers---

Regards, 

This problem persists because you are using a parallel to RJ45 connector use parallel to usb connector and install proper drivers so that you can get the console to the device then configure IP to the device in CLI mode then try with RJ45 to get GUI browser console with the IP you have configured

Regards,

Bhaskar 

pankajbhosale
Level 1
Level 1

Hi,

Try the third option

Erase system config & boot with system default image

You will be disconnected

Connect laptop to switch

Change network address of laptop to 192.168.1.1

From your browser URL use this

http://192.168.1.254

You will be directed to login page

Configure switch as desired

Bye