Replacement Catalyst 9407 supervisor

[g3doubt]

I have an issue with a sup C9400-SUP-1XL and I will replace the active one.

The device has two supervisor and i will force a switchover to replace the one that is on slot 3.

The sups are on install mode so my question is the following: Once I put the new supervisor, does it upgrade automatically like the sups of 6500? If not, which will be the correct procedure?

sh module
Chassis Type: C9407R

Mod Ports Card Type Model Serial No.
---+-----+--------------------------------------+--------------+--------------
1 48 48-Port UPOE 10/100/1000 (RJ-45) C9400-LC-48U JAD25320C3Q
2 48 48-Port UPOE 10/100/1000 (RJ-45) C9400-LC-48U JAD25320CU6
3 11 Supervisor 1 XL Module C9400-SUP-1XL JAD253300TR
4 11 Supervisor 1 XL Module C9400-SUP-1XL JAD253300V2
5 48 48-Port UPOE 10/100/1000 (RJ-45) C9400-LC-48U JAD25320CQL
6 24 24-Port 10 Gigabit Ethernet (SFP+) C9400-LC-24XS JAE25280W9A

Mod MAC addresses Hw Fw Sw Status
---+--------------------------------+----+------------+------------------+--------
1 A478.069F.DCF0 to A478.069F.DD1F 1.1 17.3.1r[FC2] 17.03.04 ok
2 A478.06AC.FF00 to A478.06AC.FF2F 1.1 17.3.1r[FC2] 17.03.04 ok
3 BCD2.95CB.D1EC to BCD2.95CB.D1F6 2.1 17.3.1r[FC2] 17.03.04 ok
4 BCD2.95CB.D1F6 to BCD2.95CB.D200 2.1 17.3.1r[FC2] 17.03.04 ok
5 A478.069F.DCC0 to A478.069F.DCEF 1.1 17.3.1r[FC2] 17.03.04 ok
6 4C5D.3CAB.BA98 to 4C5D.3CAB.BAAF 1.0 17.3.1r[FC2] 17.03.04 ok

Mod Redundancy Role Operating Mode Configured Mode Redundancy Status
---+-------------------+---------------+---------------+------------------
3 Active sso sso Active
4 Standby sso sso Standby Hot

Regards

[balaji.bandi · Accepted solution]

You need to upgrade to IOS XE inline with active (once you replace the card -  Follow below guide :

https://www.cisco.com/c/en/us/support/docs/interfaces-modules/catalyst-9600-series-supervisor-engine-1/216193-replace-a-supervisor-module-or-stack-mem.html

[g3doubt]

The link was usefull.

It took time but it worked

Thanks

[marce1000]

 - FYI : https://www.cisco.com/c/en/us/support/docs/interfaces-modules/catalyst-9600-series-supervisor-engine-1/216193-replace-a-supervisor-module-or-stack-mem.html#anc29

 M.

[lagerplane]

The sups are on install mode so my question is the following: Once I put the new supervisor, does it upgrade automatically like the sups of 6500?

Yes, because you are already running the device in Install Mode. Beside that requirement, you also want to make sure the auto-upgrade feature is enabled, when you do SW# show run all | inc software auto-upgrade you want to see the line "software auto-upgrade enable" listed.

which will be the correct procedure?

The steps for that procedure are on this link below.

Replace a Supervisor Module or Stack Member of Catalyst 9000 in HA

Replace a Redundant Supervisor of C9400 Standalone Chassis

https://www.cisco.com/c/en/us/support/docs/interfaces-modules/catalyst-9600-series-supervisor-engine-1/216193-replace-a-supervisor-module-or-stack-mem.html#anc15