05-13-2018 11:21 PM - edited 03-08-2019 03:00 PM
hi,
I have no idea what this error is about. Can anyone provide more information pls? After this error router reboots itself.
Model is 2811 running Version 12.4(13r)T iOS
05-14-2018 12:09 AM - edited 05-14-2018 12:32 AM
Hi,
Please start the putty and enable logging on the putty session and start your system. It will capture all output in a file and we can check the issue very well.
Means I want switch startup output.
Regards,
Deepak Kumar
05-21-2018 10:23 PM
sorry for late reply, theres the output after reload
XX_GW#relo
XX_GW#reload
Proceed with reload? [confirm]
System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2006 by cisco Systems, Inc.
Initializing memory for ECC
.
c2811 platform with 262144 Kbytes of main memory
Main memory is configured to 64 bit mode with ECC enabled
Readonly ROMMON initialized
program load complete, entry point: 0x8000f000, size: 0xcb80
program load complete, entry point: 0x8000f000, size: 0xcb80
program load complete, entry point: 0x8000f000, size: 0x2659e98
Self decompressing the image : ########################################################################################################################################################################################################################################################################################################################################################################################################################################## [OK]
Smart Init is enabled
smart init is sizing iomem
ID MEMORY_REQ TYPE
0003E7 0X003DA000 C2811 Mainboard
0X0014B430 Onboard PVDM2 SIMM
0X00263F50 Onboard VPN
0X000021B8 Onboard USB
0X002C29F0 public buffer pools
0X00211000 public particle pools
TOTAL: 0X00C5EF28
If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.
Rounded IOMEM up to: 14Mb.
Using 5 percent iomem. [14Mb/256Mb]
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, 2800 Software (C2800NM-ADVIPSERVICESK9-M), Version 12.4(4)XC7, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Wed 01-Aug-07 00:15 by alnguyen
Image text-base: 0x400AD0C8, data-base: 0x43304EE0
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
Installed image archive
Cisco 2811 (revision 49.46) with 247808K/14336K bytes of memory.
Processor board ID FCZ115171Y8
2 FastEthernet interfaces
1 Channelized (E1 or T1)/PRI port
1 Virtual Private Network (VPN) Module
DRAM configuration is 64 bits wide with parity enabled.
239K bytes of non-volatile configuration memory.
62720K bytes of ATA CompactFlash (Read/Write)
Warning: Configuring media inactivity detection to avoid hung calls is highly recommended.
Press RETURN to get started!
05-29-2018 10:09 PM
any ideas?
05-29-2018 11:52 PM
Hi,
I didn't find any error message in the startup logs. Please share complete logs, an error message.
Regards,
Deepak Kumar
07-09-2018 03:57 AM - edited 07-09-2018 05:07 AM
07-09-2018 04:17 AM
07-09-2018 04:26 AM
Hi,
Please share output for
show tech
and
all crashinfo files
Regards,
Deepak Kumar
07-09-2018 05:04 AM - edited 07-09-2018 05:07 AM
thx for reply, if u need COMPLET logs, I would send PM (if u dont mind)
07-09-2018 08:37 AM - edited 07-09-2018 08:38 AM
Hi,
I found some error messages in the log files as:
12:40:14 CETDST Mon Jul 9 2018: Address Error (load or instruction fetch) exception, CPU signal 10, PC = 0xA0650C9
System was restarted by bus error at PC 0xA0650C9, address 0x0 at 12:40:14 CETDST Mon Jul 9 2018
and you are using "12.4(4)XC7" Image, Cisco has been issued an advisory for this version as "Deferred images".
https://www.cisco.com/web/software/DefTracker/280805679/DT/ac104155.html
I am sure this is a IOS issue and you must upgrade it.
Regards,
Deepak Kumar
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