WS-4712-SFP-E unsupported module

[gsesaeed1]

Hi

Just powered up the 4503-E chasing with Sup7-E and a WS-4712-SFP-E.  Going through the configuration shows the card is not supported.

Checked the website, it definitely is.  Do not know how to go about it.

HELP!!!!

[Reza Sharifi]

Hi,

What is the version of IOS you are running?

According to the data sheet, the minimum IOS version to support this module is

3.1.0SG.

Link:

http://www.cisco.com/c/en/us/td/docs/interfaces_modules/transceiver_modules/compatibility/matrix/10GE_Tx_Matrix.html

HTH

[gsesaeed1]

Dear Reza

Thanks for the reply. 

We don't have a problem with the tranceivers.  it's the 4712-SFP-E itself which is showing unsupported blade module.