Hi,
We are having a problem with our Xerox 5745 multifunction Printer...
This problem had been forwarded to Xerox, but they claim that a problem was caused by a power surge on our Cisco router.
We are having a total of 8 CiscoCatalyst 2960 Series in our IT Communication rooms.
We are also having 2 Xerox 7120, 4 Xerox 5745, 6 HP5200 and 300 computers - PC (HP Desktop) and Laptop (Samsung).
Network : all connected to CISCO Catalyst 2960 Series
Printer Setup:
IP Address: Manual IP Assignment (DHCP Disabled)
PC Setup: TCP/IP –RAW on Port 9100 – SNMP Status ENABLED
The two machines has same firmware software and configuration settings.
one machine just been installed with latest firmware
Problem:
On 3 Xerox 5745 display panel shows: "Network Controller booting"
at 75% the system restart and go on again and again.
This happens when cables are connected to CISCO Catalyst 2660.
Testing done:
- •1. No problem, Connecting directly to laptop using (crossover cable), accesss to printing is normal.
- •2. No Problem, Using other switch - dLink (not CISCO Catalyst 2960), the printing is normal.
- •3. Not work, changing ip address; disabling all protocol; changing speed to 10MBps.
- •4. Not work, Switching to other port on CISCO Catalyst 2960.
- •5. Not work, Re-starting the Cisco Catalyst 2960 s.
- •6. Not work, Changing cables.
HELP! Please ...
