Hello,thanks in advantage of your collaboration. I need to convert a MSE 8710 blade into a Blade 8510. You can give me directions on how to proceed to convert licenses,please.Many thanks,RegardsAmedeo
Hi,We experienced problem on 1080p camera of the C40 codec wherein the camera produces mechanical sound which is not a normal sound. Actually it vibrates and produces mehanical sound and you cannot even control it while it is vibrating.We experienced...
I have Cisco TeleprenceMX 800 , it registered on Cisco Spark, the issue when I make call for webex teams user A and in same time I can't initiate call to webex teams user B , and I f I receive call from user B and answer it , the call between MX80...
Hello, I would really appreciate if any one help me with the below video conferencing solution.1. 2x CMS 10002. 20x SX80 Codecs with SMP+ licneses 3. 2x BE6K.4.2X LIC-CMS-K9 & LIC-CMS-PAK So my question is that do i need UCL/CUWL licenses to register...
Hi everyone,We are wanting to enforce PINs for dialing in to meeting rooms, however for external users we would like the ability for this PIN to be in the dial string so they do not need to use a keypad to enter in DTMF tones. For example, if a user ...
Software version:ce 9.5.0 fb56c25334b 2018-09-13Registration: On-prem Expressway Core ClusterOne of our codecs randomly looses audio for remote webex attendees for a minute while being connected to a WebEx Meeting using "Call My Video System". This h...
I have strange issue with SX20. It was working before, but all of a sudden, I could not make outbound sip uri calls. It tries to connect, but drops immediately. Call history shows network rejected (see attachment).VCS event logs show call connected.I...
Hi all, I have this MX 300 G2 conference system, it was working no problem for months, we stop using it and now the touch panel says invalid network config, we tried a factory reset an nothing works.The network drop is giving me an IP address no prob...
HI ,
We have tried to install two mx300 G2 with CE 8.2.1 , but when tried to give static ip getting error as no network connection, tried multiple ways to get it in network.
with default setting un checked and dhcp setiting un checked given ip g/w an...
We have a Cisco MX800 teleprescense and we had no luck on making it operational
not much support from Cisco or partners
what can we do?
P/N 68-100272-02
S/N FCZ1913S04Q
Thank you,
David Martinez
I have an old Codian (Tandberg) 4501 MCU. I want to add my cloud-based WebEx room (xxx@xxx.webex.com) as an endpoint. I cannot seem to get it to dial out to an external address like this. I am able to dial it directly from an endpoint, so I know i...
We recently changed our SMTP server and are trying to update the settings. For TMS, we changed the SMTP server in the Adminstration Tools/Configuration/Email Settings and notices for meeting creation/changes are getting through. When we go to provi...
Dear allI just discovered a strange behavior of Systems running TC6.1 (not sure if that has also happend with the previous versions): The domain part of the calling party is stripped in the history, so you can't dial back...In the log it looks I see ...
