TelePresence and Video Infrastructure

We are in the process of upgrading our C60 endpoints from TC5.0.2 to TC7.2.1 due to the Shellshock vulnerability. In the past when we have attempted to upgrade our endpoints to TC6.x, our Crestron Control equipment no longer functions and we lose the...

Hi All,We recently upgraded some of our C40 unit from the TC6.3.1 line to TC7.1.1, but have run into a problem.Our Extron integrated classroom using C40 seem to no longer what to start up properly when an incoming call is received. By this I mean tha...

Hello everyoneA have a below scenario:Network A --- CUCM (7.1.3) ------>SIP Trunk ----->CUBE<--------SIP Trunk<----------- CUCM(7.1.3) ---Network BI also have a hardware video conference bridge (IPVC-3545-MCU) in network A. CUBE is set for media flow...

Hello CommunityI have some  questions about interpreting the SIP/SDP Entry in the Whireshark log. I hope you can help me to see the things clear.The Problem is that another codec ll not receive any Presentation Content, he ll only see a black screen....

Hi all,Another day, another vulnerability. Feel like we are swimming against the tide.Now, SSL v3 has been shown to be vulnerable (looks like a protocol issue, not an implementation issue, so patches are doubtful) and so I am looking at what we can d...

Hi all,This is Mohamed,I started TCS implementaion, Then I found a message that I should change the administrator Password, I did that but I found TCS not running, I restarted the TCS and re-changed the old password the TCS GUI opened but shown as Of...

Hi All, I have a BE6K solution with a VCS-C VM installed but unfortunately I cannot install a VCS-E as the server is only medium density and only supports 4 application VMs. I have registered two SX20s to the VCS-C using h323/SIP and configured the V...

Hi guys, I have EX60 and I need to make it work with linphone SIP account through CUCM. Actuallt I made EX60 to work with linphone SIP but I lost the registration with CUCM 9 and I wasn't be able to call the local phones. I need to make EX60 take lin...

Hi, I have a SX20 - TC7.1.4.908e4a9 it is always outputing Presentation audio even though no Presentation is being sent. Other SX/C Series models have the option to have "Video Association" to the audio but the SX20 does not have the option. How do I...

Hi,I'm experiencing an interdigit timing problem with incoming calls after a configuration change. The environment: ISDN is going into a H323 gateway, that send the calls to a CUCM 8.6the original configuration on the H323 gateway wasvoice translatio...

Hello , I just purchased and setup two C90s . Calling to other endpoints or inside my network between these two I only get an audio call. I have gone over everything 100 times and I just cant seem to find the issue. I have used the C series codecs fo...

Hi Mates, I am just wondering if both SIP and SCCP can run on a single router? or should I make one for SIP and another one for SCCP?Any answers will be appreciated. Thanks a lot,Nico 

Hi.I have to plan a major upgrade of existing CTX-1300-65 units. Currently, they run under 1.7.4 which was at the time the best performing version supporting the other world. Any higher version around 1.8.x was terribly slowing down the unit giving m...