TelePresence and Video Infrastructure

Hello guys,the Edge 95 of a customer shuts down and then he sees an error about "camera not connected" and the system crashes.But the sound is there though.When he reboots the system works fine until the next crash, then it starts all over again.What...

Hi All.I have the following problem.I have a Codian MCU 4510 and a Codian 3241 ISDN GW.I have a number of Tandberg and Cisco endpoints registered on the built in gatekeeper on the MCU.If I add IP endpoints as well as ISDN endpoints into a bridge call...

Hi Everyone,I have a problem with EX90 and EX60 Telepresence, here are the scenarios:1. When telepresence is making a video/audio calls to another telepresence locally, it is ok and succesful. (Take note: MTP required is not checked) 2. When telepres...

I get:I can log in to a C40 on my network with no problem.the C60 I am having trouble with is running Software version: TC4.1.0.247017

CUCM 8.6.2I've got the Cisco VPN phone feature working with username/password.  Interested in requiring the certificate as well.  If we want to require certificate plus username/password - what do we select in the VPN Profile Configuration section of...

Hello, I have a customer that is complaining that his C-series cannot do Chair control the same you could do on an MXP. I tried looking in documentation to find out and couldn't find anything. Can somebody confirm if the chair control is still availa...

Hi All,I have two endpoints configured to register with a Cisco VCs over a WAN connection however the endpoints have failed to register with the H323 id as I always get the error "gatekeeper registrations retries expired". though it registers with th...

I have a VCS control running 7.2 code. When I go to Maintance, Login Accounts, User Accounts and try and add a user I get the following message "Cannot read from the user account database"  I have upgraded code , reset to factory and I still have thi...

Could someone give me an overview of how dialing via address in a VCS + TMSPE layout is supposed to work?  It's my understanding that you should be able to dial via either URI, but what we're finding is that you ahve to dial via the Device address.

Hi,We are running TMS 13.1.2 on WIN Server 2003 SP2 with Java 2 Platform Standard Edition version 1.5.0 (build 1.5.0-b64)Is there any problem for the Map Monitoring? Wich Java version is compatible with the TMS 13.1.2?When selecting upload map or sel...

Hello, we have a problem, and that the PRI is down, but the gateway is not advising.in tab, status and ISDN ports this up(isdn), but h.323 settings tab in status indicates that the ISDN link is down.the software version is 2.1 (1.43).This lack of inf...

Hi all.I have one question about correct settings for TMS.My customer has a lots of endpoints. Many are behind the fw, but we have pat for the https - so regarding the admin guide - I set reachable on public internet.TMS push then own FQHN from the n...