TelePresence and Video Infrastructure

Hi,In scenarios where you are unable to configure a 4500 series MCU with the firewall option key to achieve communication privately and publically, would the following be a viable alternative:- Deploy the Cisco MCU in a DMZ- Allocate a private DMZ IP...

Dear Readers,Any idea whether Cisco CTS support duo video in Codian MCU?I tried sending presentation from CTS1300 in a MCU call but the presentation is sending as main video. CTS version 1.9.0 and Codian 4.3. Is there any settings to be changed in CU...

What does this mean?481 Call/Transaction Does Not ExistI'm having some issues with external calls.Is this a media negotiation problem?Chris

I’ve had several situations where an EX would just go in a reboot loop but there is no serial port on this model to try changing software image.

On previous versions, you used to be able to factory default a C-20 with the power button (hold it for 20 secs and double click). This doesn’t seem to work anymore. I’m just wondering why CISCO made that change…. It used to be a practical function to...

HiI need some clarification about the upgrade from CM 6.1 to 8.6I have this configuration:n°1 MCS7835I2-K9-CMB1 - Unified CM 6.0 7835-I2 Appliance, 0 Seatsn°1 LIC-CM6.1-7835 - License Unified CM 6.1 7835 Appliance, 2.500 Seatsn°200 LIC-CM-DL-10= - Ca...

I have a Expressway starter pack version 5.1.1. Can I upgrade to 5.2 with the same options keys?Someone has made this upgrade?Thanks

Can you provide me a link to a bulletin of some kind that I could forward to our customers advising them to make sure they upgrade to TC5.1.2 BEFORE their 4X cameras goes defect? Do I have CISCO’s authorization to do so?

hi all     we use  Lync and VCS with software X7.1  and MCU 4.2(1.43).  when i make a call from MOC clint to MCU  it,s successfully connect  but when i share the desktop  i receive a message  " the share invitation cann't be sent to MCU .  i tried c...

Please help !!!

HI,We have installed CTS-MAN (1.8.1.0) an CTMS (1.8.2.0) as endpoints we have CTS-500, MX200 and MX300 Systems.If I`m in a videoconference i could add one audio only client per site, but i need the ability to add more then one audio only client.How i...