06-23-2013 08:07 PM - edited 03-18-2019 01:20 AM
Hi, all
I am tring to integeate CUCM / VCS /MCU,
<1> CUCM version : 9.1.1(a)
<2> VCS version : X6.1
<3> MCU version : J2.4 (MPS , MCP 820 System Controller)
<4> two SX-20
<5> Windows Jabber version : 9.2.1
Environment:
<1> CUCM <-- SIP trunk --> VCS
<2> VCS is the H.323 gatekeeper, MCU and two SX-20 registered it ok.
<a> MCU H.323 number = 1650
<b> SX-20_1 H.323 number = 1656
<b> SX-20_2 H.323 number = 1657
<3> Windows Jabber registered to CUCM and phone number is 1602
I do somw below test are working well:
<1> two SX-20 call to MCU (#1650) , ok (both video and audio).
<2> Windows Jabber calls to SX-20_1 (#1656) , ok.
<3> Windows Jabber (#1602) and SX-20_2 (#1657) call to SX-20_1 (#1656) , ok (multipoint video conference)
But below test failed :
<1> Windows Jabber (#1602) call MCU (#1650). The MCU status show that Windows Jabber Video Out is Off, please see the attached image.
Is it the CUCM / MCU software or configuration issue ?
Thanks for all the help.
Best Regards,
Luke Yeh
06-23-2013 08:12 PM
Hi Luke, Have you looked at the CUCM, VCS diagnostics logs and is there any errors listed for the failed call scenario ?
BR, Mahesh Adithiyha
06-24-2013 01:15 AM
06-23-2013 11:12 PM
Hi Luke,
first thing I would do is to upgrade your VCS to the latest x7.2.2 as there are many integration issues with CUCM is resolved.
Also MPS J2.4 is too old, I would upgrade that to the latest J4.7 as well.
By upgrading, your current challenges may be resolved without the need for troubleshooting.
regards, Ahmad
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