IP Communicator with VT Adv 2.0

[rdamaso]

I have installed VTA 2.0 in a machine with IPC 2.0.

The VTA recognizes the camera but not the IPC.

What?s is the problem?

Do I need to do something?

Thanks

[noelger]

(1) Make sure that VTA is looking for CDP packets from IPC and not from an ethernet-attached hard phone (there is a graphic where you can connect the line from the camera to IPC or a hard phone)

(2) Make sure you do not have a firewall that could be gobbling up the packets.

[rdamaso]

Hi, Kenneth.

I found out a documentation saying that the minumal version to implement this is 4.1(3)SR1. My version was 4.1(3). I did the upgrade and the solution worked fine.

Thanks.

[skandiacol2]

hi Rodrigo,

I have problems with the configuration between VT Advantage and Ip Communicator.

The camera not recognized the ipcommunicator.

Can you help me?

[boonchin.ng]

Hi,

try to confirm that Video Capability is enable in CallManager configuration for the IP Communicator.

I am using IP Communicator with VT Advantage, 2.0 without any problem.

[skandiacol2]

I search this option in the CCM but not find it on the IPC only can view this option for IP Phones.

I have the CCM 4.0(2a)sr1a. This version support VT Advantage 2.0 with IPC???

Thanks,

[noelger]

Per VT Advantage 2.0 release notes at http://www.cisco.com/en/US/products/sw/voicesw/ps5662/prod_release_note09186a00806cbe7d.html , VT advantage 2.0 requires at least CallManager Version 4.1(3), Service Release 1 to work with Cisco IP Communicator.

If this answers your question, please rate this response.

Thanks,

Neal