Patrick,
Both our internal MOVI clients registered to the VCS control and the external MOVI clients registered to the VCS expressway are seeing the same symptoms - audio only. The only luck we have had in creating a neighbor zone is from the expressway to the gatekeeper and border controller. I tried creating a neighbor zone from the VCS control, but it fails. With that said, it almost seems like the calls are traversing since the internal MOVI clients registered to the VCS control sit behind our firewall and the VCS expressway is outside.
External MOVI client > VCS expressway > TANDBERG border controller > MPS800
Internal MOVI client > VCS control > VCS expressway > TANDBERG border controller > MPS800
In order to hit the bridge from both the internal and external MOVI clients, we first create a conference on the bridge. We then use a format like this to dial from the MOVI clients: {conference id}@{border controller IP address} and that will get us to the bridge every time. We also have some Polycom clients on our iPhones that are H.323 registered to the VCS expressway... we can also dial the conference using the same format, but they experience the same symptoms - audio only.
Okay, we will try the SIP registration on the the MPS. So sounds like we will need to register the MPS with the expressway since they both sit outside our firewall?
Again, thanks for the quick replies and I hope I haven't made this more confusing.
Much appreciated...
-Shannon
