06-28-2017 12:49 AM - edited 03-18-2019 01:15 PM
Dear Experts,
Yesterday i have installed 2 SX-20 units and able to make point to point calls from each other. But when i am adding a new participant to the active call, he is able to join the call and hear audio but unable to get the video.
A,B,C are the end points.
A and B are in a call. When C was added to the call, audio is working good, but A&B can see each other but not C.
Even muting the microphone of A is also not changing the view of B, he still see A only.
Solved! Go to Solution.
06-28-2017 05:08 AM
Yes you do need the multisite option - without the key, you can only have 1 video call + 1 audio call unless you use a bridge/MCU.
06-28-2017 04:38 AM
You probably don't have the MultiSite option key installed. You can run "xStatus SystemUnit" to check the maximum number of video calls allowed:
*s SystemUnit Software MaxVideoCalls: 3
*s SystemUnit Software MaxAudioCalls: 4
06-28-2017 04:41 AM
Yes i don't have multisite. But i believe multisite is for 1+3 = 4 total 4 concurrent calls.
i am trying to achieve only ad-hoc conference, 1+2 = 3. Two are in call and one more participant.
For that also do we need to have multisite option?
06-28-2017 05:08 AM
Yes you do need the multisite option - without the key, you can only have 1 video call + 1 audio call unless you use a bridge/MCU.
06-28-2017 08:40 AM
Thanks bro
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