12-18-2013 06:05 PM - last edited on 03-25-2019 09:10 PM by ciscomoderator
After upgrading C-series to TC7.01 I'm seeing the below warning displayed if/when a system has been re-booted; pressing ok dismisses the warning until the system is rebooted again. We don't use touch screens, so I would like to not have this warning pop up, but can't see any obvious setting in the codec which will do what I want it to do. We're seeing this on all of the C-series.
Any ideas?
/jens
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Solved! Go to Solution.
12-19-2013 02:01 AM
Can you set this to interactive and see if you still see the issue. Btw, which codec are you using.
xConfiguration Experimental SystemUnit MenuType:
Sent from Cisco Technical Support iPhone App
12-19-2013 01:24 AM
Hi Jens,
The issue you are seeing is currently being investigated. I'll let you know if I hear of a workaround.
Regards,
Kjetil
12-19-2013 01:52 AM
Mange takk, Kjetil,
very much appreciated.
mvh jens
Please rate replies and mark question(s) as "answered" if applicable.
12-19-2013 02:01 AM
Can you set this to interactive and see if you still see the issue. Btw, which codec are you using.
xConfiguration Experimental SystemUnit MenuType:
Sent from Cisco Technical Support iPhone App
12-19-2013 02:54 AM
Thanks Teck,
xConfiguration Experimental SystemUnit MenuType: Interactive did the trick on my C series endpoints.
-Kjetil
12-19-2013 08:53 AM
Hi,
Thanks Teck, it worked on my issue as well, when i set it to interactive.
I tried with Indicators and it removed the error , however there was no OSD in that case though.
Nikita Shrivastava
12-19-2013 01:47 PM
Thanks Teck, that fixed it.
Saw this on all of our C20, C40, C60 and C90 systems.
Haven't upgraded SX20, EX60 and 90 as yet.
/jens
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12-20-2013 12:08 AM
The problem occurs at our C40 and SX20 too and was fixed by applying the suggested command.
Juergen
12-23-2013 06:29 PM
Thanks Teck, the "Interactive" setting fixed the issue on the C60s we have here. Haven't checked the SX20, but set it on there just in case. The EX90s (which all have a touchpanel) didn't have any problems.
Wayne
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01-02-2014 05:22 AM
Bug id: CSCum34718
-Kjetil
01-02-2014 05:51 AM
Kjetil,
Any chance this bug might become public? Otherwise, the bug number doesn't seem much use to us
Thank you,
Justin Ferello
Technical Support Specialist
KBZ, a Cisco Authorized Distributor
http://www.kbz.com
e/v: justin.ferello@kbz.com
01-02-2014 06:12 AM
The bug is already set to public, but it often takes a day or two before it is picked up by the bug toolkit.
-Kjetil
01-02-2014 06:14 AM
Kejetil,
Ahh, ok. Thank you!
Thank you,
Justin Ferello
Technical Support Specialist
KBZ, a Cisco Authorized Distributor
http://www.kbz.com
e/v: justin.ferello@kbz.com
01-02-2014 11:49 AM
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