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Touch Controller pairing timeout

Eder Romero
Beginner
Beginner

Hello!

Could you please help me... Is there a command or way to reduce the timeout of pairing between TC and SX-20, because when restart the both devices, it takes around 2minutes for pairing.

I'll appreciate your help, Regards

1 Accepted Solution

Accepted Solutions

Teck Chye Tang
Cisco Employee
Cisco Employee

Hi,

There is no user available command to configure the pairing timeout.  The touch will keep trying to pair with the previously known codec until succesfully paired or until you intervene and try to paired to other codecs.

Regards,

View solution in original post

3 Replies 3

Teck Chye Tang
Cisco Employee
Cisco Employee

Hi,

There is no user available command to configure the pairing timeout.  The touch will keep trying to pair with the previously known codec until succesfully paired or until you intervene and try to paired to other codecs.

Regards,

I appreciate your time and help, Thank you!

Regards.

dont know if it reduces time in your case - but do you have static IP's assigned to both the SX20 and the Touchpanel?  if either has DHCP then i presume completing the pairing process could take longer

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