TelePresence and Video Infrastructure

I have two codecs SX20 and C40. Both are not showing correct time on the display clock even after selecting the correct time zone. Is there any bug in the TC 6.0 firmware ?Even I tried by changing the local NTP but no luck. Does any one encountered t...

Does the 8710 support DNS SRV for sip/h323 registration to handle SIP/H323 registraion failover on the VCS?  We recently added a second VCS peer for redundancy.    We are planning to use two sip proxy on the video endpoints (TC6.3).   The 8510 suppor...

Hi,I have configured a VCS X7.2 with  SX20 and polycom endpoints, both of them are registered to VCS. My aim is make/receive internal calls with other endpoints which are registered with a gatekeeper polycom, how can i do that? may be, via neighbor z...

I have a customer that wants to register a pair of SX20 running TC6.2.0 to their 8.5 CUCM.Unfortunately, I can not get them to upgrade at this time. There is no Phone Template for the SX20, so I am trying to get it registered as a Third-Party SIP )Ad...

Hi, we are planning to upgrade TMS from 13.2.1 (with TMS Agent) up to 14.3.1 (with PE) and also migrate the database on to an external SQL Server.I have a question;after we have restored the database on to the new external SQL Server, do we have to r...

Hello Guys, We have just purchased two new 2nd IGR 3925 routers which came in apart of the 3925 Voice Budle/w/ PVDM3-64 FL-CME-SRST-25 UC License PAK x2. On top of this we procurded an extra FL-CME, FL-CME-SRST100 X2 and FLM-DME-SRST-25 feature licen...

Dear all,We have upgrade both VCS control and expressway to 7.2, and TMS to 13.2, however, we have a question in the Cisco TelePresenceManagement Suite Provisioning Extension Deployment Guide.In the Provisioning extnesion mode, is it essentail to set...

Hi Guys,One of my client is facing below mention issue.It's a fresh installation and while testing with other VC units (Polycom) we are observing some weired behaviour like 1.       Some of the VC calls are automatically converting to audio calls and...

hi somebody knows the difference between PrecisionHD Camera 1080p 12x Gen 1 and Gen 2, and if there are a document for show to the customer about this difference

Hi,Are there any licenses needed to register Jabber to a VCS-C that I have running in a lab environment?  I have not been successful so far as I cannot change the "internal" or "external" configurations on my Jabber client?  The VCS-C is the free vir...