upgrading sx20 from 6.1.1 to 7.3.3

[baselzind]

i have a SX20 which i need to upgrade to the latest version "7.3.3" , my question is do i need intermediate version to upgrade to or I can move from 6.1.1 to 7.3.3 directly? also do i enter the software release key before the upgrade or afterwards?

[Jens Didriksen]

You don't need release keys, see page 39 of the release notes; "As from software version TC6.1, you do not need to install new release keys; it is sufficient that the
video system has a valid release key for any earlier TC software version. This means that it is possible to upgrade from 6.1.0 to 7.x.x without entering a new release key." 

You do need a valid service contract in order to download the software though.

/jens

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[baselzind]

but can i upgrade from 6.1.1 straight to 7.3.3 or do i need intermediate versions to upgrade to first?

[Acevirgil de Ocampo · Accepted solution]

You can jump directly to TC7.3.3 with no worries. Your previous RK for TC6.1 will be valid and still intact for TC7.x.x without entering new RK. And of course as a best practice always do a backup prior to upgrade.

regards,

Acevirgil

[baselzind]

do i use the normal or non-crypto version of the software

[Jens Didriksen]

Same version as is already installed, which would be the "normal" version unless you are in area where crypto is prohibited.

Log in to the web gui, the software version currently installed is listed on the first page you get to after logging in.

/jens

Please rate replies and mark question(s) as "answered" if applicable.

[baselzind]

it says "TC6.1.1.7d7af15" is this normal or non-crypto?

[Acevirgil de Ocampo]

TC is a crypto version. TCNC is non-crypto.

In your case you need TC version which is TC7.3.3 and not TCNC7.3.3.

[shawnangelo]

I highly recommend going to 6.3.1 prior to making the jump to 7.x. I have had issues.