TelePresence and Video Infrastructure

Hi We have now several customers, which can only dial an IP address. Is there a way to do a source ip based routing? Example: source ip: 1.1.1.1; dest ip: 10.10.10.10 (VCS-E) --> translated destination: user.a@domain.com source ip: 2.2.2.2; dest ip: ...

Hi Folks, Can you shed some light on this please? H.323 inbound call (dial by IP) -> External F5 -> Fortinet Firewall -> Internal F5 -> Internal Firewall -> VCS-E -> VCS-C -> MCU autoattendent The call drops after 5 mins into the call, every single t...

Hi allI have successfully implemented MRA with version 8.6. It works for our EX, MX, SX Devices. Also the Soft clients are working. For windows, I us a modified .msi file and for the other Soft clients I just used the link:ciscojabber://provision?Ser...

Hi Guys,  I have 2qty MX200 and 1qty MX700 as a standalone, without any CUCM or MCU. But these devices have the multisite features. I intend to use them for three locations fpr video confrencing. Is this possible? If so, how do I go about it? Regar...

Iam traying to set up the MRA service for jabber users and they actually can log in jabber from Internet but after 4 or 5 hr the user cannot log in again and they have a messege from jabber cliente saying "Cannot locate the server. Check you server a...

All,I have a SX20 TP and a TP Touch device. Both devices sit within the same VLAN, however the Touch device intermittently is going into 'System Maintenance Mode' and loses its connection with the SX20.I can't see anything obvious wrong with either s...

Dear All , We have a Meeting Room wich is 13 X 7 Meter , so i am asking about the best bractice to where should i mount the ceiling mic from the Video screen ? i know it should be 2.15 M from the Floor  , but where should it be from the Video Scree...