01-07-2014 05:18 AM - edited 03-19-2019 07:42 AM
Just recently installed IE 11 and now when I log in to Unity and try to use one of the drop downs, like "edit" to edit a greeting or password or whatever it doesn't drop anything down. Can't get to any of the "edit" menu items. Do I have to drop back if I want to continue using internet explorer?
01-07-2014 05:53 AM
Hi Scott,
I didn't see any specific bugs related to IE11 but it is not
on the supported browser list for CUC 8.x so you may be out of luck;
•To access web applications on the Cisco Unity Connection server, the operating system and web browser must be compatible with the version of Unity Connection that you are installing. Table 1 lists supported operating-system and browser combinations.
Operating System on Administrator Workstation | Browser on Administrator Workstation |
---|---|
Microsoft Windows Vista | •Microsoft Internet Explorer 8.0 and 7.0 •Mozilla Firefox 3.0 and 2.0 |
•Microsoft Windows Server 2003 •Microsoft Windows XP | •Microsoft Internet Explorer 8.0 •Microsoft Internet Explorer 7.0 and 6.0 (plus SP1) •Mozilla Firefox 3.0 and 2.0 |
Mac OS X 10.4 and later | Mozilla Firefox 3.0 and 2.0 |
Red Hat Enterprise Linux | Mozilla Firefox 3.0 and 2.0 |
Microsoft Windows 7 (32 and 64 bit) | •Microsoft Internet Explorer 8.0, 9.0(1) and 10.0 •Mozilla Firefox 3.6, 10 |
Microsoft Windows 81 •Standard •Professional •Enterprise | •Microsoft Internet Explorer 10.0 •Mozilla Firefox 17 |
1 Windows 8 in the Desktop Mode. |
Note Cisco Unity Connection Web Interface drop down menus: Cisco Unity Connection Administration(CUCA) and Cisco Personal Communications Assistant(CPCA) are not supported for Google Chrome.
•Table 2 lists software required for correct browser configuration.
Browser | Required Software |
---|---|
Firefox | The following software, depending on the operating system: •With Mac OS X: –Java 2 Platform, Standard Edition (J2SE) Runtime Environment 6 (1.6.x). –Java Embedding Plugin for Mac OS X version 0.9.5 or later.1 •With Linux: –ALSA driver version 1.0.9 or later –Java 2 Platform, Standard Edition (J2SE) Runtime Environment 6 (1.6.x) . •With Windows, Java 2 Platform, Standard Edition (J2SE) Runtime Environment 6 (1.6.x) |
Internet Explorer | Java 2 Platform, Standard Edition (J2SE) Runtime Environment 6 (1.6.x) |
1 The Java Embedding Plug-in for Mac OS X is bundled with Firefox versions 1.5.0.1 and later. |
Note Cisco Unity Connection Web Interface drop down menus: Cisco Unity Connection Administration(CUCA) and Cisco Personal Communications Assistant(CPCA) are not supported for Google Chrome.
From;
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/requirements/8xcucsysreqs.html#wp512623
Cheers!
Rob
"When it comes to luck you make your own "
- Springsteen
04-26-2017 01:49 PM
I still have this problem but in Chrome. I cannot even load Cisco Unity Connection v9.1.1.2 in IE or Firefox.
04-27-2017 07:28 PM
IE11 and Firefox block them because older versions of UC Apps use a vulnerable encryption algorithm when generating their self-signed carts. In Firefox you can type about:config in the browser and after proceeding search for RSA. There are 2 items you're looking and I think the have "ssl3.dhe" in them, by default they are set too true, change them to false and it will work. I have never gotten IE11 to work, though I use Firefox by default.
in regards to chrome, put the page in compatibility mode
04-27-2017 08:47 PM
That is exactly what I ended up doing, after I did some research. I have to user Firefox. I still could not get Chrome to work. Thank you for the feedback.
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