04-30-2021 07:37 AM - edited 05-03-2021 05:05 AM
0-010-570-3006 DEFAULT OUTBOUND found this on an ISI report any ideas? Found other six digit calls as well (340944 Unassigned) anybody ran into this before?
So I am running CUCM version 11.5.1.13902-2 Pub and Sub two locations PRI's at both locations. Was looking for a specific call in the ISI reporting and stumbled on several outbound calls that make no sense. The telephone number shows up in the ISI Version 10.0 software extension report as 0-010-570-3022 Default outbound. Attempted to duplicate the call and received the call cant be completed as dialed. In the report I see this number several times but the last four digits are different. I also see several six digit calls that also result in an incomplete call. I guess what I am looking for is an interpretation/opinion on what may be happening here based on the report info. Appears as though a call was placed. One call was in excess of six hours.
04-30-2021 08:19 AM
I think you may need to provide some more information. Not really sure what this means. Do you have CUCM, CUBE, etc? If so what versions and are there any errors you are seeing there?
04-30-2021 09:44 AM - edited 04-30-2021 11:34 AM
Please rephrase your post as it’s virtually impossible to understand what you ask about.
05-03-2021 05:04 AM - edited 05-03-2021 09:26 AM
So I am running CUCM version 11.5.1.13902-2 Pub and Sub two locations PRI's at both locations. Was looking for a specific call in the ISI reporting and stumbled on several outbound calls that make no sense. The telephone number shows up in the ISI Version 10.0 software extension report as 0-010-570-3022 Default outbound. Attempted to duplicate the call and received the call cant be completed as dialed. In the report I see this number several times but the last four digits are different. I also see several six digit calls that also result in an incomplete call. I guess what I am looking for is an interpretation/opinion on what may be happening here based on the report info. Appears as though a call was placed. One call was in excess of six hours.
05-03-2021 08:24 AM
What is ISI reporting?
05-03-2021 09:27 AM - edited 05-03-2021 09:29 AM
Roger, I bold typed the ISI information in the original post. Thank You! Infortel call accounting.
05-03-2021 11:25 AM - edited 05-03-2021 11:27 AM
So this is a 3:rd party report tool? Probably better to ask for help on this on this vendor forum, if they have one, or via their support organisation.
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