Callmanager Backup Success with 87%

[Douglas Pereira]

Hi,

I have an Callmanager version 11.0 and he dont complete the Backup.

He show-me a complete backup, but with 87% percent, I see many files on folder, I selected all 3 features, but Callmanager informe that backuped only the PLM.

I restarted all server´s on cluster without success.

Someone have an idea?

[Nithin Eluvathingal]

Your scheduled backup, I believe you selected only PLM. can you try a manual backup with all components.

This is the reason for 87%.

[Douglas Pereira]

Hi Nithing,

I selected all features, as you can see on the files.

TNX,

Douglas Pereira

[Nithin Eluvathingal]

is there any other component showing status 0 when taking backup.

Try restarting the Master Agent and Local Agent on publisher and LA on subscribers and try a backup. 

[Leonardo Santana]

Hi Douglas,

Take a look on this documentation

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/214287-configure-and-troubleshoot-cisco-unified.html

Regards

Leonardo Santana

[Douglas Pereira · Accepted solution]

Hi Guys,

My case was exactly what is written in the procedure I used below:

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/116946-technote-product-00.html

Thanks for all posts did here.

Douglas Pereira