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Callmanager Backup Success with 87%

Douglas Pereira
Beginner
Beginner

Hi,

I have an Callmanager version 11.0 and he dont complete the Backup.

He show-me a complete backup, but with 87% percent, I see many files on folder, I selected all 3 features, but Callmanager informe that backuped only the PLM.

I restarted all server´s on cluster without success.

Someone have an idea?

1 Accepted Solution

Accepted Solutions

Douglas Pereira
Beginner
Beginner

Hi Guys,

My case was exactly what is written in the procedure I used below:

 

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/116946-technote-product-00.html

 

Thanks for all posts did here.

 

Douglas Pereira

View solution in original post

5 Replies 5

Nithin Eluvathingal
VIP Mentor VIP Mentor
VIP Mentor

Your scheduled backup, I believe you selected only PLM. can you try a manual backup with all components.

 

 

 

This is the reason for 87%.

 

Screen Shot 2020-07-26 at 4.29.21 PM.png

 

 

 

 

 



Response Signature


Hi Nithing,

 

I selected all features, as you can see on the files.

 

TNX,

Douglas Pereira

is there any other component showing status 0 when taking backup.

Try restarting the Master Agent and Local Agent on publisher and LA on subscribers and try a backup. 

 



Response Signature


Hi Douglas,

 

Take a look on this documentation

 

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/214287-configure-and-troubleshoot-cisco-unified.html

 

Regards

 

Leonardo Santana

Regards
Leonardo Santana

*** Rate All Helpful Responses***

Douglas Pereira
Beginner
Beginner

Hi Guys,

My case was exactly what is written in the procedure I used below:

 

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/116946-technote-product-00.html

 

Thanks for all posts did here.

 

Douglas Pereira

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