03-13-2015 04:08 PM - edited 03-19-2019 09:20 AM
Hello!
I am trying to find a way to generate a report on video usage on a per user basis in CUCM, kind of like a Top-N report using the CAR tool. I thought the CAR tool would be the way to go, but the report parameters don't seem to be what I'm looking for. I've been looking through documentation like the CUCM Admin Guide and the CAR Admin Guide, but the descriptions seem to be focused on the telephony side. Or maybe my video background is betraying me and I should realize that to CUCM, all registered devices are "phones". Even a look through Unified Reporting has not shown any promise. If this is even possible, any help on this would be very appreciated.
The version of CUCM we're running is 10.0.1.12900-2.
Thanks!
03-14-2015 07:55 PM
Hi Bob,
For a video call, following fields are available in CDR
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/7_1_2/cdrdef/cdradmin/cdrex.html#wp1221698
Example
HTH
Manish
03-14-2015 07:59 PM
And it is true that reports like Top N , Bill Detail , Call usage etc do not have an option to distinguish voice and video calls.
Manish
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide