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Cisco CUCM Call Forwarding

tanios191
Level 1
Level 1

Dear Support,

 

I have the following case a CUCM and an ISDN line mapped to the internal extensions

When I forward the number from my Cisco phone to my mobile when someone calls my DID and the call is forwarded the number showing is my DID instead I want the customer number calling to be shown on my mobile when call forwarding is active

 

Thank you in advance,

Tan

2 Replies 2

jrsteele21
Spotlight
Spotlight

You can change the Calling party selection on the Gateway config page on CUCM, from 'Originator' to 'Last Redirect Number (External)'. Reset the gateway from CUCM Admin page after the change.

Hello,

 

This didn't work I tried Calling Party Selection to put as Last Redirect Number External and reset the gateway from the Admin Page 

Please assist