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Cisco jabber and cisco ip phone ring simultaneously

akramroot
Level 1
Level 1

Hello all,

We have a cisco jabber and cisco ip phone configured with a shared line (same extension )

I would like to know is there any way  both devices must ring simultaneously and i choose where to pick up from.

Thank you in advance 

Best regards 

2 Replies 2

b.winter
VIP
VIP

"is there any way both devices must ring simultaneously and i choose where to pick up from." --> That's the definition of a shared line ...

If both devices, Jabber and the desk phone, have the same directory number and the DN is in the same partition, ie its a shared number it would ring on both devices simultaneously and you can select which device to answer on. If it doesn’t it would mean that you don’t have a shared line.



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