08-06-2024 02:09 AM
Hello all,
We have a cisco jabber and cisco ip phone configured with a shared line (same extension )
I would like to know is there any way both devices must ring simultaneously and i choose where to pick up from.
Thank you in advance
Best regards
08-06-2024 02:12 AM
"is there any way both devices must ring simultaneously and i choose where to pick up from." --> That's the definition of a shared line ...
08-06-2024 02:27 AM
If both devices, Jabber and the desk phone, have the same directory number and the DN is in the same partition, ie its a shared number it would ring on both devices simultaneously and you can select which device to answer on. If it doesn’t it would mean that you don’t have a shared line.
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