02-26-2019 09:00 AM - edited 03-19-2019 01:42 PM
I've inherited a UC environment at my new job that was installed by a vendor years back. While planning to get certificates signed by our external CA for future deployments of Expressways, Jabber/MRA, and UCCX/Finesse certs keep failing to upload when trying to upload them the signed certs. I noticed the Organization and State fields are wrong in the web security setting and that is why the upload is failing. Would changing the Organization and state invalidate our current licenses and require a rehost?
CUCM 10.5.2.10000-5 (3 Nodes)
CUPS 10.5.2.21900-4 (2 Nodes)
CUC 10.5.2.10000-5 (2 Nodes)
CER 10.5.1.20000-3 (2 Nodes)
UCCX 10.6.1.11001-31 (2 Nodes)
Solved! Go to Solution.
02-26-2019 10:14 AM
Not for all listed apps except for UCCX, as version 10.X uses PLM server for licensing which is tied to the MAC address of the PLM server (should be set to static). UCCX licensing still uses its own MAC which is derived from the following fields:
It is the unique identifier that is unique to every UCCX server. It is NOT the physical address/MAC of the Network interface of the server.
The License MAC of the UCCX is calculated with these parameters unique to every server.
Any change in any of these parameters can invalidate the License MAC of the server, and the licenses will have to be rehosted by Cisco Licensing.
02-26-2019 10:14 AM
Not for all listed apps except for UCCX, as version 10.X uses PLM server for licensing which is tied to the MAC address of the PLM server (should be set to static). UCCX licensing still uses its own MAC which is derived from the following fields:
It is the unique identifier that is unique to every UCCX server. It is NOT the physical address/MAC of the Network interface of the server.
The License MAC of the UCCX is calculated with these parameters unique to every server.
Any change in any of these parameters can invalidate the License MAC of the server, and the licenses will have to be rehosted by Cisco Licensing.
02-26-2019 12:39 PM
@Chris Deren Thanks for confirming. I'm going to schedule to have this done this week for CUCM, CUC, CER, and CUPS. I did this for a few lab servers and no license rehosts notifications as you mentioned.
Thanks again!
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