07-27-2011 10:29 PM - edited 03-19-2019 03:21 AM
Hello All,
I would like to upgrade my Unity 4.2 to Unity Connection 8.5....(the latest version) however, I'm unsure if I need to do any upgrades on my Unity server first before I run the COBRAS tool and export the data. Is this a direct upgrade or do I need to do any patching on the unity server?
I've tried to read through the Upgrade guides but, I'm having a hard time getting a direct answer.
Thanks for any and all help,
Dan
Solved! Go to Solution.
07-28-2011 06:32 AM
There are no patch requirements for Unity when you use COBRAS. The only version requirement until recently was that you were running version 4.0(5) or higher. However, support has been expanded to 4.0(3) or higher with caveats for 4.0(3) and 4.0(4). So you can export any version of 4.0(3) or higher with any ES within each supported release.
However, as Justin noted - this is not the concern in your case. If you will be attempting to upgrade the existing Unity server, then you need to check what, if any, versions of Unity Connection are supported on the server. If you'll be migrating onto new hardware then this should be less of a concern - assuming that you're purchasing a new MCS or UCS server platform from Cisco.
Hailey
Please rate helpful posts!
07-28-2011 06:31 AM
Hi Dan,
I would first suggest checking your hardware for compatibility.
Supported Platforms:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/supported_platforms/8xcucspl.html
Upgrade Guide:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrugx.html
HTH,
Justin
07-28-2011 06:32 AM
There are no patch requirements for Unity when you use COBRAS. The only version requirement until recently was that you were running version 4.0(5) or higher. However, support has been expanded to 4.0(3) or higher with caveats for 4.0(3) and 4.0(4). So you can export any version of 4.0(3) or higher with any ES within each supported release.
However, as Justin noted - this is not the concern in your case. If you will be attempting to upgrade the existing Unity server, then you need to check what, if any, versions of Unity Connection are supported on the server. If you'll be migrating onto new hardware then this should be less of a concern - assuming that you're purchasing a new MCS or UCS server platform from Cisco.
Hailey
Please rate helpful posts!
07-28-2011 08:43 AM
David has the correct answer there. But also, if you can, do not touch your existing 4.2 server. The last thing you want to do is repair a perfectly working Unity server because you wanted to patch it. You can install COBRAS on it to export the data no issues. If its a very large enviroment, Id even go as far as creating a DIRT backup of the Unity 4.2, and a new build of Unity 4.2 offline and DIRT restore so you can work with the data offline from the network. Some enterprises have crazy change controls and it may save you time in the end, even though it will take a little bit of time build the lab offline. If you havent used COBRAs, it will take you some time to get used to the import/export on what you want to do, how you want to do it, and how much time it will take to do the work. The Help files are extremely helpful, along with the Videos posted at ciscounitytools.com
May the force be with young Cobra importer/exporter
08-06-2011 05:15 PM
Tommy, is there a way to build unity offline? Whenever I try to install unity on my offline server it immediatly wants to tie into AD and excahnge and start building service accounts and etc, which it can't because its offline and even if it were online, we already have those service accounts tied to the other unity. Is there a way to do this?
08-08-2011 05:52 AM
When you do this offline, you have to build your own AD. So when you build Unity offline, simply build out AD domain.
DCPromo the 2000/2003 server after its built (make it a global catalog server)
Set up AD DNS on the server
Then install Exchange
Then SQL
Then Unity.
You can also follow the guide for Unity setup “voicemail only”.
08-08-2011 06:25 AM
Oh boy, thanks Tommy. Thats more of an endevor than we can make right now. I guess my best bet would be to either:
correct?
08-08-2011 06:36 AM
Up to you, but I really do not like touching anything in production. The absolute last thing you want to do is to break Unity that is currently working. I have seen it happen a few times where an upgrade from Unity x to Unity x did not go right and the engineer ended up rebuilding the entire server.
4.04 and 4.05 is not friendly versions to simply upgrade or fix.
I can usually building an AD domain with Exchange in about 3 hours or less (including all the patches, which takes the longest). You can even build it in VMware or Microsoft virtual machine. I have ran Unity in both for simply using Cobras offline.
08-08-2011 09:21 AM
Tommy, when you build the vmware lab do you build 3 vm's (DC, Exchange, Unity) or do you combine them? Also, do you create the same domain as the "real" one?
08-08-2011 09:49 AM
You can follow this also:
http://pushkarbhatkoti.wordpress.com/2008/07/28/how-to-install-cisco-unity-405/
Otherwise use the voicemail guide:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/404/installation/guide/ex/IG_016.html
08-08-2011 10:04 AM
THANK YOU VERY MUCH TOMMY!
07-29-2011 09:40 PM
Thanks Guys....so...David, Rob, Tommer, and Justin. Cisco sent me two CD's
UNCN8-VER-VUP-K9= Upgrade from Unity Cxn 2.x or later to Unity Connection 8.x
UNCN8-UTYMIG-K9= Upg/Mig from Unity Cxn 1.x/Unity 4.x or later to Unity Cxn 8
I'm assuming that the second CD is what I will need to run and install? I have Unity 4.
Also David, I remember that you had a walk-through from an other post on installing Unity Connection? Is that still available?
Thanks, guys....Dan
08-06-2011 02:53 PM
David, waht are the caveats you mention in using COBRAS with 4.0(4)?
07-29-2011 06:47 AM
Hey folks,
Excellent info here from Justin, hailey and T-CAT (+5 each )
Especially liked the final clip from Tommer;
"May the force be with young Cobra importer/exporter"
Cheers!
Rob
07-30-2011 06:46 AM
Yep, you'll run the 2nd disc. You can download a PDF of my presentation here:
http://www.netcraftsmen.net/user-group/c-mug-archive/824-cisco-unity-connection-migration.html
Hailey
Please rate helpful posts!
Sent from Cisco Technical Support iPhone App
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide