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Configuring CVP Servers in Cisco Prime 10.5

Hi All,

We  are trying to configure  CVP in  Prime (10.5) but are facing with "HTTP check failed" though the SNMP connections had got passed when we verified the connections.

We are providing correct username and password with Proper Domain.

Earlier we had  added the SNMP Community string  to the CVP OPS Console.

Kindly assist if we have missed anything.

 

 

Regards,

Krishna

 

3 Replies 3

Philippe Beaupied
Cisco Employee
Cisco Employee

Hi.

PCA uses wsadmin credentials when accessing CVP via https. Is that what you have set in CVP credentials profile ?

/Phil

Sorry, typo.... should read " wsmadmin " credentials.

/Phil

Hi Krishna

When the CVP is installed, a new user called wsmadmin is created with the same password as the Ops console user. You can also create and manage additional WSM users using the Ops console.

Here are steps.

Step 1  Log into the Unified CVP Operations Console and select User Management > Users.
Step 2  Click Add New.
Step 3  Provide a Username and Password.
Step 4  Click the User Groups tab.
Step 5  In the Available panel, highlight ServiceabilityAdministrationUserGroup, then click the right arrow to move that group to the Selected panel.
Step 6  Click Save.

 

Refer below link for more info about WSM in CVP -

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp10_0/operations/guide/CCVP_BK_O9168783_00_operations-guide-for-cisco-unified/CCVP_BK_O9168783_00_operations-guide-for-cisco-unified_chapter_01.html

-JP