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CUC 8.5 UM integration with Customer's Exchange 2010

ATIF TANVEER
Level 1
Level 1

Hi Everyone,

Requirement is to integrate CUC 8.5 with customer exchange 2010 for unified messaging solution. Question is does customer need to enable MS-Unfied messaging service in their exchange for cuc integration ?

Rest of the required configurations are understood  but only thing need to confirm about UM Service must be enabled on Exchange or not?

Thanks,

Atif Tanveer

1 Accepted Solution

Accepted Solutions

Aaron Harrison
VIP Alumni
VIP Alumni

No.. you don't need the MS UM stuff.

Exchange UM is basically the telephony interface and storage of voicemail all provided by Exchange.


When you use CUC, it uses Exchange for storing a copy of the voicemails only; it doesn't require any Exchange UM components.

Regards

Aaron

Please rate helpful posts..

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

View solution in original post

2 Replies 2

Aaron Harrison
VIP Alumni
VIP Alumni

No.. you don't need the MS UM stuff.

Exchange UM is basically the telephony interface and storage of voicemail all provided by Exchange.


When you use CUC, it uses Exchange for storing a copy of the voicemails only; it doesn't require any Exchange UM components.

Regards

Aaron

Please rate helpful posts..

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Thanks aroun for your quick reply and the clarification.

Regards,

Atif Tanveer

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