CUCM 10.5 - How do I display the license MAC?

[joshua.gertig]

Hello,

We recently upgraded to 10.5 and I was looking for the license MAC. I do not see it when I issue the show status command in the CLI. Where else can I find it?

Thanks,

Josh

[Vivek Batra]

Hi Josh,

You can also try find out the same in Cisco Unified OS Administration GUI (under Show).

Thanks

Vivek

[Jaime Valencia · Accepted solution]

Since 9.x there is no LICENSE MAC for any product that is handled by ELM/PLM, licenses are now tied to ELM/PLM

[Velin Tsekov]

Jaime, what If the CUCM cluster has no internet connectivity? The only one option is to "Generate License Request" from PLM, but when you try to get new licenses from cisco.com/go/licenses there is a step to assign the license to a target devices and it requires a MAC address? What is the option here?

[Suresh Hudda]

you can send contents of 'generate lic request' and PAK ID to licensing@cisco.com

they will share the lic file.

Suresh

[Aman Soi]

Hi Velin,

If u have placed the order for more phones to be added under CUCM 9/10,u would have got the PAKs.

You need to follow the below procedure:

a. from ELM/PLM, select License Management ---> Licenses ---> click generate License request.Copy and past this file in notepad and save it.

b.visit the site cisco.com/go/license with your CCOId

c. you need to select option of Fulfil PAKs or LOAD more PAK[if u have multiple PAKs]

d. once you do that , at bottom u would get option of "Paste Contents of teh License Request provided by nterprise License Manager below"

e.click on NEXT Tab.Here u enter the Email-ID udner "SEND TO " Option.

f. u would the license file on your email ID.

regds,

aman

[Velin Tsekov]

I know the procedure, but there is an additional step "Assign to Devices" which requires License MAC. Never mind, I will write an e-mail to the licensing team.

[Aman Soi]

Hi Velin,

Can u share the snapshot where u are getting stuck?

the procedure is simple

a. Specify PAK:  which u have got.

b.Assign SKU to device where u would get quantity available[automatically] and quantity to Assign.You enter the number.Suppose if you have one PAK for one user, here , u would enter 1

c. Review: where it shows what all u have entered is corrent or not

regds,

aman

[Velin Tsekov]

Attached :).

[Aman Soi]

Hi Velin,

May be I am asking silly question.

Are u using the PAK which u have been provided for CUCM 10 user?

I have the PAK for DLU ordered long time back for CUCM 7 and I also get the same option which u are getting .

regds,

aman

[Velin Tsekov]

Here is the key of the tent. Yeah, its seems that the PAK is for 8x., but I'm using CUCM 10.5. So I need to write to the team to migrate the license.

[Aman Soi]

This is the catch.

this would be the case of UNUSED DLUs which should be done prior to upgradation.

regds,

aman

[Velin Tsekov]

Yeah, I know, but when they made the migration (+ license migration) they forgot this PAK. Now I wanna add them as "addon", but we still have to "migrate" them from 8.x to 10.x. It should be possible, right?

[Aman Soi]

Happy Migration.

Confusion is cleared.

generate License for all unused DLUs using MAC address if on MCS or select the option on License page if u are using VMWare [run show status to get License MAC from OS Administration page of Pub]

regds,

aman

[Jaime Valencia]

The only way to get a license for 8.x or 9.x into a 10.x CUCM, is via licensing, as Aman mentioned, the only way to get those fulfilled and installed by yourself, was prior to the upgrade.