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CUCM 11.5 Add licences

divas80
Level 1
Level 1

Hello,

we have Cisco CUCM 11.5 in our company. We need to add more licenses to it.
How can we do that?

2 Accepted Solutions

Accepted Solutions

Hi there,

The CUCM release 11.5 has reached its end of life (EOL), and as a result, ordering licenses is no longer possible. Please reach out to a Cisco partner to explore your options. The last date for any changes, renewals, or subscription updates for this version was in May 2022. It's advisable to consider upgrading your system to the latest versions (v14. or v15[soon to be available])

ref: End-of-Sale and End-of-Life Announcement for the Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription - Cisco

Regards,

Shalid 

Disclaimer:

Responses are based on personal knowledge and experience. Consider them as guidance. Other members may offer different perspectives or better approaches. No responsibility is assumed for outcomes; discretion is advised.

View solution in original post


@divas80 wrote:

What does it mean "to receive applicable subscription entitlements"? What is "applicable subscription entitlements"? 

Does it mean we can buy licenses until May 31, 2024?


No you can not buy new license, end of sale was May 31, 2021. After that date you can no longer buy anything related to this product. The part that you ask about, "to receive applicable subscription entitlements", is in relation to support of the product. It basically means that if you have a support contract that is still active you're entitled to get support.



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View solution in original post

7 Replies 7

Hi there,

The CUCM release 11.5 has reached its end of life (EOL), and as a result, ordering licenses is no longer possible. Please reach out to a Cisco partner to explore your options. The last date for any changes, renewals, or subscription updates for this version was in May 2022. It's advisable to consider upgrading your system to the latest versions (v14. or v15[soon to be available])

ref: End-of-Sale and End-of-Life Announcement for the Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription - Cisco

Regards,

Shalid 

Disclaimer:

Responses are based on personal knowledge and experience. Consider them as guidance. Other members may offer different perspectives or better approaches. No responsibility is assumed for outcomes; discretion is advised.

One more question, plz. In the document I see this:

The last date to Renew or Add to an existing subscription. May 31, 2022
The last date to receive applicable subscription entitlements. May 31, 2024

What means receive applicable subscription entitlements?

What can we get until May 31, 2024?

I don't know where your looking but in the link provided by @Shalid Kurunnan Chalil it states this.

image.png

It says last day of support is May 31, 2024. That's pretty clear to me, what is it that you don't understand with that?



Response Signature


What does it mean "to receive applicable subscription entitlements"? What is "applicable subscription entitlements"? 

Does it mean we can buy licenses until May 31, 2024?


@divas80 wrote:

What does it mean "to receive applicable subscription entitlements"? What is "applicable subscription entitlements"? 

Does it mean we can buy licenses until May 31, 2024?


No you can not buy new license, end of sale was May 31, 2021. After that date you can no longer buy anything related to this product. The part that you ask about, "to receive applicable subscription entitlements", is in relation to support of the product. It basically means that if you have a support contract that is still active you're entitled to get support.



Response Signature


Now its abolutely clear to me, many thanks.

divas80
Level 1
Level 1

Many thanks for your answer.