CUCM 9.1: Add additional DN to users phone

[the-lebowski]

I need to have an exec's line ring on his secretaries phone.  Is it as simple as adding the exec's DN to the secretaries device on Line1?  IE can a DN exist on two devices at the same time?  

[Rob Huffman · Accepted solution]

Hi there,

Yes, it's really as simple as that :) When you add the exec's line (probably on Secretary Line 2 or other....not 1) it becomes a "shared line" and can be answered on either and put on Hold etc.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/7_1_2/ccmsys/accm-712-cm/a03dn.html#wp1100362

Cheers!

Rob

[Manish Gogna]

Apart from the useful info provided by Rob ( +5 ) , please check the IPMA shared line feature as described in the following link

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_01100.html

HTH

Manish

[the-lebowski]

Thanks Rob!